Technical Writer (Operations & Policy Analyst 2) - IT Modernization Project

Initial Posting Date:
02/09/2024
Application Deadline:
03/03/2024
Agency:
Department of Justice
Salary Range:
$5,345 - $8,177
Position Type:
Employee
Position Title:
Technical Writer (Operations & Policy Analyst 2) - IT Modernization Project
Job Description:
The Oregon Department of Justice is seeking to hire a Technical Writer (Operations and Policy Analyst 2) to serve on its Legal Tools Program Team. We are seeking a meticulous and self-directed individual to develop comprehensive publications as a systems manual to meet business and stakeholder needs. This role will coordinate and manage the composition, review, and edit of technical documentation, materials, and reports to be utilized as a manual to all users of the legal tool product. This manual will serve as a resource to all of those using the legal tool product through the agency.
At this time, the position is Limited Duration through June 30, 2025. The current plan is to ask for continued funding into future biennia. If future funding is secured, there may be a future recruitment for permanent appointment. A developmental, work-out-of-class, or underfill (until MQs can be met) rotational opportunity may be possible if the best candidate is internal, and a rotation will not negatively impact the business.
Apply today! In exchange, we will ensure you are paid well and equitable to your peers, we'll make work-life balance attainable, and we'll show you the door to professional development and job satisfaction. You will find that we embrace inclusive and supportive work environments and respect the diverse perspectives, knowledge, and experiences of our coworkers and those seeking to join the organization. We strive to build an inclusive and performance-oriented workplace where all individuals are welcomed and appreciated, leading to increasingly higher levels of fulfillment and success.
This position may be offered as full time remote within Oregon. Remote work for out-of-state candidates may also be possible, however, a number of factors must be considered; at this time, we are unable to accommodate remote work in all 50 states.
REQUIRED ATTRIBUTES AND SPECIAL REQUIREMENTS
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage everyone who meets the basic requirements of the position to apply. If you have transferable experience, tell us about it!

• I have a bachelor's degree in English, Communications, Business Administration, Technical Writing or any degree demonstrating the capacity for the knowledge and skills; AND two (2) years professional-level writing, particularly for creating content for non-technical users regarding internet, computer technology, web publishing, or a related field.

OR

• I have any combination of experience and education equivalent to five (5) years of experience that typically supports the knowledge and skills for the classification, including communications and writing work.

AND

• Finalists must pass a comprehensive employment reference check and fingerprint-based criminal background check. A driver history check will be included for positions requiring state vehicle driving privileges. Adverse findings will be evaluated to determine eligibility for the position.
• Must agree to comply with specific security and confidentiality requirements of the Department and its business units.
• Must work independently and be self-directed.
• Must work well in a highly motivated team coverage situation, cover various interest groups, and exercise considerable initiative.
• Must be responsible for understanding the Agency's affirmative action goals and objectives; recognize and champion the value of individual and cultural differences and contribute to a work environment where individuals' differences are not only valued, but also tapped into.

REQUESTED SKILLS AND EXPIERENCES AND DESIRED ATTRIBUTES
This is our wish list. By no means do we expect you to check all of the boxes, however, we want to know what experiences you do bring to the table. Use this list as a guide as you prepare your application material.

• Strong analytical and communication skills.
• Experience with large IT and/or business transformation initiatives.
• The ability and capability to communicate respectfully both verbally and in writing with a wide range of audiences including employees, managers, external stakeholders, and agency partners.
• Knowledge of research and analysis practices and the ability to communicate on this topic with a wide range of business users.
• Demonstrated commitment to valuing diversity and promoting inclusion.
• Ability to command respect and to create a sense of community amongst the often-disparate members of project teams.
• Ability to develop relationships and bring people together in pursuit of a common managed objective.
• Execution, outcome, and deliverable focused.
• Strong organizational, presentation and customer service skills.
• Effective problem-solving, analytical, and time management skills.
• Skilled at analyzing data and documentation.
• Experience in technical writing and communications.
• Fluency in technical and common office software.
• Knowledge of the techniques and methods of planning, organizing, and writing various types of materials.
• Skilled in the ability to conduct research, compose, review, illustrate, and edit technical documents, materials, and reports.

APPLICATION PROCESS
Diversity is a core value of the Oregon Department of Justice. We are working to build and maintain an inclusive and equitable work environment. Every employee expands our diversity by contributing to the range of ways to understand and communicate with one another, identify challenges, and work cooperatively.

• Follow the "Apply" link above and complete the application online and all supplemental questions.
• Attach your resume.
• Attach your cover letter. Your cover letter must not exceed two pages and should clearly articulate how your experience and training relate to the desired attributes and experience we are seeking in a candidate. Scroll to the "Desired Attributes and Experience" section to identify possible topics to incorporate into your cover letter.

Applicants whose experience, education, and training most closely match the requirements and needs of the position will be invited to interview. Additional applicant screening will depend on the number of qualified applications received.
ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop both resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.state.or.us. Any materials emailed will be associated on your behalf if received before the posting deadline.
CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).
WHAT YOU WILL DO (in part)
Technical Writing

• Coordinate the documentation of systems, procedures, and programs developed by Program and technical personnel.
• Develop writing plans and manage writing projects.
• Plan, format, structure, write, edit, and deliver technical documentation and reports.
• Collaborate with technical professionals throughout the development, editing, and publication stages of technical documentation and reports.
• Assist in the creation of supporting materials such as illustrations, tables, graphs, and visual data analysis in support of the Program.

Research and Analysis

• Conduct research on technical documentation deliverables.
• Conduct research on report deliverables.
• Gather data to collaborate with Program members to draft, review, edit, and delivery publications stages of written products.
• Analyze and interprets statistical, graphical, and narrative and other detailed reports prepared.
• Research information from technical deliverables and reports to extract pertinent data and other factual information.
• Performs continuous research on updated technical standards which impact Program technical documentation.
• Collect and analyze, for documentation purposes, materials used in the development and delivery of technical manuals, procedures, and standards.

WHAT'S IN IT FOR YOU

• Limited Duration, full-time employment in Salem, Oregon; fully remote (out of state possible).
• Opportunity to expand your technical and professional skills.
• Advancement opportunity within DOJ and the State of Oregon.
• Work where individual contribution matters and is recognized, where creativity and accomplishment are rewarded.
• Excellent medical, vision, and dental.
• Pension and retirement programs.
• Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package.
• Representation and support by the Service Employees International Union (SEIU).

For more information about our benefits, you can learn here.
Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.
For additional information regarding working for the Department of Justice and application assistance, click HERE.
Oregon Department of Justice
1162 Court St NE
Salem OR, 97301
DOJ.recruitment@doj.state.or.us
Phone: (503) 947-4328
Fax: (503) 373-0367