Technical Writer - Public Trust Clearance

Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are an IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems.

IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customer's unique needs to achieve maximum value.

IGS is currently recruiting for a remote Technical Writerto support our work with the Department of Health and Human Services, Indian Health Service (IHS).

Assignment of Work and Travel:

This is a remote access assignment. Candidate will work remotely daily and will remotely access IHS systems and therein use approved IHS provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested.

Description:

The Technical Writerwill be responsible for writing and/or editing technical documents, including business proposals, reports, user manuals, installation manual, security manual, RoboHelp file, Test scripts, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, Standard Operating Procedures (SOPs), training material, and other project deliverables to meet contract requirements.

Responsibilities and Duties (Included but not limited to):

• Write and edit technical documents, including reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements.
• Develop outlines and drafts for review and approval by technical specialists and project management ensuring that final documents meet applicable contract requirements and regulations, including 508 compliance.
• Research and gather technical and background information for inclusion in project documentation and deliverables in adherence to pertinent government guidelines and regulations.

• Minimum BA in English or a closely related field
• Minimum 1 years of relevant experience as Technical Writer
• Must be able to obtain and maintain a High-Level HHS Public Trust clearance.
• Excellent verbal and written communication skills
• Prior experience working as a Technical Writer in a government or government contractor setting.
• Proficiency using and working with Microsoft Office Suite of products, including Word, Excel, PowerPoint, and SharePoint
• Proficiency using and working with Adobe Acrobat Pro or other PDF document applications.
• Experience working in an integrated virtual work environment utilizing various collaboration techniques and tools is preferred.
• Must be a self-motivator with ability to work remotely as part of a team, or independently with little supervision or direction.

Preferred Qualifications and Core Competencies:

• Active IHS Public Trust
• Experience with RoboHelp and Lifecycle Design is preferred.
• Prior, successful experience working in a remote environment.
• Ability to learn and use style guides and polices quickly is preferred.
• Understanding and experience working with The Chicago Manual of Style and/or Microsoft Manual of Style for Technical Publications.
• Understanding and experience with HHS Electronic and Information Technology accessibility standards
• Ability to work in cross functional team.

Successful IGS employees embody the following Core Values:

• Integrity, Honesty and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers.
• Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also supports their mission.
• Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done.
• Life-Long Learner (Curious, Perspective, Goal Orientated): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems.

Compensation: There are a host of factors that can influence final salary, including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family.

Initiate Government Solutions participates in the Electronic Employment Verification Program.

Initiate Government Solutions is an equal opportunity employer. Our company policy is to provide equal opportunity in all areas of employment practice without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, or disability.