Technical Writer

Who We Are Looking For:

AEC, Inc. is seeking qualified candidates for a Remote Technical Writer position. Candidates on Pacific Standard time are preferred.

The Technical Writer will be primarily responsible for creating and updating business procedures and documentation, working with SMEs and internal process owners.

Candidates with experience in internal business process documentation, work instructions, enterprise software, user guides, and an aptitude for writing and document layout will be successful in this position.

The candidate would work with subject matter experts from various business operations and departments in writing new and updating existing work instructions and quick guides.

The Technical Writer helps develop and document process flows and standard operating procedures. Updates, edits, formats, proofreads software user instructions.

They will be expected to build strong working relationships with co-workers and customers. They must successfully communicate with individuals in a broad range of positions and from a variety of backgrounds in order to assure that the customers’ real needs are being met. A successful applicant must be able to manage their own schedule and resources while working closely with customers in order to meet sometimes dynamic deadlines. The Technical Writer is also responsible for identifying and clearly defining customers’ future needs and developing strategies for meeting these needs.

About Our Company:

AEC Inc. was founded over 35 years ago as an entrepreneurial company dedicated to providing world-class technical documentation services. Our experience includes the support of programs in aerospace, manufacturing, transportation, and more. Our cross-functional teams of Technical Writers, illustrators, and documentation specialists, help customers develop and integrate a wide range of technical documentation and publication solutions.

Qualifications:

• Bachelor’s degree from a four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience in a related area.
• Strong command of the English language, including the ability to read and understand business processes and software, research unfamiliar subjects, and create procedures and other instructional documentation is required.
• The ability to create flowcharts, tables, and step-by-step software user documents, is required.
• Excellent communication and customer relation skills.
• Ability to work respectfully and professionally within a large variety of personality types.
• Strong knowledge in Microsoft Office products is preferred.
• Familiarity with SAP, Sales Force, ERP, and other industry standard software is a plus.
• US Citizenship is required.