Technical Writer

Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.
Responsibilities
We are looking for Technical Writers. These individual will craft needed informational IT messages to the NCI community using tools provided by the Government. Develop knowledgebase documentation and maintain documentation library. Develop SOPs Distributes Tech Tip of the Week. Create and incorporate visual elements, such as diagrams, charts and video media, to enhance comprehension of IT compliance concepts. Ensure consistency in terminology, style, and formatting across all technical materials. Collaborate with cross-functional teams to gather technical information and evidence of compliance with regulatory requirements.
What you will do:

• Develop customer-focused content, articles and end-to-end solutions focusing on improving content quality.
• Collaborate with partners to identify and document content priorities and continually improve the content and drive great, real-world solutions.
• Work with technical support teams to draw out technical information and turn it into customer ready content.
• Author the documentation and test/validate any samples that will be published to customers.
• Respond to reviewer feedback and incorporate feedback as needed.
• Deliver documentation according to specifications and priorities provided by content team.
• Use content team tools, process, and publishing guidelines to deliver high quality documentation.

Qualifications
Required Qualifications:

• BS/BA with one years of technical support, or HS with five years of technical support. Additional years of expereince maybe accepted in lieu of the degree
• 2+ years of technical writing experience and/or experience creating technical, customer facing content.
• Self-starter who works well independently and with others.
• Strong written and verbal English skills.
• Knowledge of Microsoft products
• Knowledge of Adobe products
• Degree in Computer Science, Engineering, Data Science, or Communications, or equivalent experience or equivalent work experience.
• ITIL Foundations (or ability to obtain ITIL Foundations certification within 3 months of joining)
• Ability to work both independently and collaboratively in a remote team environment
• Must be a US Citizen
• Must be able to obtain and maintain the required agency clearance

Desired Qualifications:

• Federal customer experience supporting HHS, preferably NIH desired

Benefits:
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
Target Salary Range
$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.
SCA / Union / Intern Rate or Range
EEO
An Equal Opportunity Employer including Disability/Veteran.
Our Values
Benefits
At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

• Paid Time-Off and Holidays
• Retirement
• Life & Disability Insurance
• Career Development
• Tuition Assistance and Student Loan Financing
• Paid Parental Leave
• Additional Benefits
• Medical, Dental, & Vision Care