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Title: Technical Training Instructor
Location: Jamesburg, NJ
Job Type: Full-time with Benefits
Who We Are
For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
We are seeking a qualified Technical Training Instructor to support a growing Automotive OEM at the OEM training facility in Jamesburg, NJ. This is an excellent opportunity for an individual with a passion for improving the diagnostic capabilities of professional dealership technicians. The primary purpose of this role is the training of Hyundai and Genesis dealership technicians in the diagnostic strategies and proper repair of vehicle systems by facilitating service Technical Training classes at the Region Training Center. This position’s success is measured by Fixed-Right-First-Time performance.
Day to Day Responsibilities:
- Prepare workshops and vehicles for experiential learning.
- Facilitate training workshops for dealership technicians, with the goal of improving diagnosis and repair competency and Fixed-Right-First-Time scores.
- Ensure Regional Training Facility, tools, student guides, literature, vehicles, and training center are properly maintained.
- Conduct virtual training workshops using Zoom.
- Verify learners’ understanding of the subject matter using competency-based training.
- Identify additional training needs based on learners’ feedback and assessment of skills.
- Maintain attendee training records in learning portal.
- Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals,
- Perform light to medium lifting requirements in repair shop operation management.
- Ability to travel and train at additional locations, as required.
- Assist Corporate Training staff in the development of Technical Training curriculum as required.
- Assist Regional Training Manager with scheduling for effective coverage of curriculum.
- Continually enhance technical instructional facilitation skills, technical knowledge of Hyundai/Genesis vehicle systems, and diagnostic technology.
What you bring
- 6 or more years of work experience in automotive technical repair and diagnostics
- 3 or more years of work experience training OEM dealership technicians
- Knowledge and experience with repair of automotive systems used in Hyundai and Genesis vehicles a plus
- Knowledge and experience with electric vehicle technology a plus
- Professional Certification (OEM Master Technician or ASE Master technician)
- Ability to read, interpret and explain mechanical drawings and electrical schematics
- Experience preparing classrooms, workshops, and vehicles for learning
- Working knowledge of Microsoft Office (OneDrive, Teams, Outlook, Word, Excel, and PowerPoint) a plus
- Bachelor’s Degree or equivalent Automotive Technology a plus
- Bilingual in Spanish, a plus
- Must have a valid driver’s license
Additional Skills
- Excellent time management skills
- Excellent verbal and written communication skills
- Charismatic personality and passion for adult education
- Excellent classroom facilitation skills
- Shop Management skills
- Thrives working independently but also enjoys working as part of a larger team
MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.
Please note, MSXi did not provide any salary data for this position. If there is a salary range included in the posting the data was estimated by the job posting site and does not reflect our company's actual salary ranges. Actual starting salaries are determined based on job requirements and level of experience.
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