Technical Program Manager, Ecommerce Technologies

Technical Program Manager - eCommerce Technologies
Stanley
Seattle, WA
Stanley, a HAVI company, is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday and focused on building the team of tomorrow.
Position Overview
Stanley's eCommerce business is growing quickly and we are seeking a Technical Program Manager, eCommerce Technologies, to ensure we have the right infrastructure to scale. In this role, you will lead the definition, development, and deployment of features and services that enable the expansion of our eCommerce capabilities globally. To do this, you will go deep in our business and fulfillment systems to find opportunities for improvement, then collaborate with internal and external developers to select, implement, and integrate the right technologies into our enterprise architecture.
If you're ready to be part of something extraordinary, we want to hear from you!
What You'll Do

• Serve as the technical eCommerce platform expert with a focus on order fulfillment processes, inventory management, and financial reconciliation processes.
• Understand platform capabilities, third party plug-ins, and integration points for our ERP, OMS, and Shopify platforms.
• Proactively seek opportunities for enhancement, identifying and implementing updates to improve systems and elevate data quality.
• Develop and manage Technical Program plans, tracking milestones and progress throughout the project lifecycle.
• Prioritize and manage requests from DTC, Logistics, and Finance that deliver business value aligned to Stanley's strategic objectives.
• Oversee complex, cross-functional programs. Provide leadership to team members and report program status and metrics to leaders and key stakeholders.
• Build strong relationships with leaders across brands and geographies to understand business drivers, KPIs, and constraints.

About You

• Proven track record of Technical Program or project management experience in an e-commerce technology environment.
• Capable of developing and executing long-term project plans aligned with organizational goals.
• Knowledgeable about industry-leading practices in eCommerce order fulfillment and adept at managing associated data.
• Proven ability to exert influence and lead effectively, engaging with individuals at different seniority levels within the organization.
• Self-directed and proactive, with the ability to define and execute projects independently, ensuring successful outcomes aligned with organizational goals.
• Excellent written and verbal communication skills, including the ability to speak and write about technical issues with technical and non-technical audiences

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, Business, or related field.
• 7+ years of project and program management experience in a customer-facing, supply chain, and software development environment with expertise in integrating internal, external, and 3rd party applications such as ERP, OMS, WMS, etc.
• Proven success leading cross-functional teams to define and develop technical eCommerce solutions in support of strategic initiatives.
• Experience with at least one of the following eCommerce platforms: Shopify, Big Commerce, Salesforce Commerce Cloud, or Magento (Shopify preferred).
• Experience with multiple SDLC methodologies such Lean, Waterfall, agile, etc.
• Proficient in the use and customization of Jira, Confluence, or other collaboration tools.
• Direct experience managing vendor partnerships to ensure successful delivery of projects.
• Ability to manage ambiguity and clarify for self and others.
• Ability to make decisions or facilitate decision-making, using sound reasoning and judgment.
• Strong interpersonal and social skills that foster confidence, inspire accountability and results aligned with shared objectives, while also cultivating trust.

Salary Range
$130,000 - $155,000 annually.
Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach recruiting@stanley1913.com.
The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
About HAVI
HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI's business units include Supply Chain, tms and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com.
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