Technical Program Manager

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech "Unicorn," GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

We are searching for a dedicated Technical Program Manager responsible for developing, maintaining, and supporting our corporate applications in alignment with our company's strategic goals. This role demands a blend of business acumen and technological expertise and the ability to bridge the gap between technical and non-technical stakeholders effectively. The ideal candidate will collaborate with business partners, internal and external stakeholders, and technology vendors to devise cost-efficient solutions that align with our requirements and architectural objectives. 

Key Responsibilities

• Build and maintain strong relationships with business stakeholders to understand their requirements, translate business needs into technical solutions, and align on strategic objectives.
• Provide the technical design, scripting, testing, and maintenance of critical enterprise business systems (e.g. NetSuite, Workday, Ironclad, Jira, etc).
• Efficiently manage multiple concurrent projects, ensuring clear communication with all stakeholders to mitigate risks and overcome obstacles.
• Collaborate with global stakeholders to identify opportunities for operational and technical enhancements, improving customer experience by converting ideas into actionable technical documentation and strategies.
• Design, roll out, and maintain robust, scalable, and efficient integration tools and solutions.
• Uphold and promote best practices, standardized coding guidelines, and development methodologies across the IT team.
• Create detailed documentation for system architectures, project plans, and user manuals, and conduct training sessions to empower end-users.
• Handle ad-hoc tasks and assignments with flexibility and efficiency, adapting to emerging needs and priorities.

Who You Are

• A Bachelor's degree in Computer/Data Science, Information Technology (IT), Business Administration, or a related domain.
• Minimum of 3 years experience in a comparable position.
• Expertise in managing enterprise business applications, focusing on enhancing efficiency and accuracy through workflow automation, optimizing business processes to improve application utilization, and facilitating seamless data flow between various applications through integration.
• Innate ability to spearhead projects and address incidents, collaborating seamlessly with both internal teams and external partners.
• Aptitude to understand and resolve complex issues, attention to detail, ability to work on multiple projects concurrently, and excellent customer service skills.
• Acquaintance with automation platforms such as Tray, Workato, and Power BI.
• Familiar with utilizing APIs from applications such as NetSuite, Workday, Okta, Google, and Slack.

Bonus Points

• A track record of success in ERP, BI reporting, and data migration ventures.
• Advanced knowledge of NetSuite, including workflow automation, setting up advanced eliminating entities, creating and customizing record types and fields, user and role management and software integration with NetSuite. Strong command of JavaScript and Zone Advance Billing.
• Experience with AWS products (S3, SES, SQS, Redshift) and Amazon third-party security and data management standards.
• Project management and/or business process management experience
• Experience with Jira workflow and automation management.
• Experience with managing contract lifecycles using systems such as Ironclad and DocuSign. 

$120,000 - $180,000 a year

Theexpected salary range for this position is from$120,000-$180,000 annually. The base pay offered may vary depending on a variety of factors, including your qualifications, job-related knowledge, skills, and experience. In addition to our competitive salary package, we also offer the following personal and professional development benefits:

Performance-based bonus and equity plans

Generous paid vacation and sick days

Extended health benefits

Generous training and development allowance

Charitable and DEI initiatives

Team-building events

Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.

To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

Here's why we think you'd love working with us.

We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here.

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.

Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy.  At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

The benefits we have seen from teams being together have been tremendous in how we are able to collaborate and swiftly inform each other on what is happening across the company. By introducing an 80% attendance rate, we have seen the value in achieving more together as a company as we continue to foster collaboration across team members and departments.

Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you!

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