Tech Ops Manager

Company:
Guy Carpenter
Description:
Guy Carpenter is searching for a Tech Ops Manager, who can be based in our New York City office in a hybrid schedule.
Tech Ops Manager
What can you expect?

• The Tech Ops Manager position in the Data Strategy team at Guy Carpenter ("GC") presents a chance to create and execute data products for the world's biggest reinsurance brokerage and risk management consultancies. Data Strategy has a "start-up style" mandate (within a $2 billion company) to enhance the acquisition, storage, analysis, fidelity, and monetization of client, internal, and third-party data across the GC organization. This innovation spans our petabyte-scale insured assets, including property, business, marine, and aviation entities, and their associated risks, such as hurricanes, wildfires, cyber-attacks, and wars, in a financial and economic context.
• As a member of the Data Strategy group, the Tech Ops Manager will work with product managers, data and web engineers, data scientists, business analysts, and stakeholders from other internal groups to improve the operational efficiency of the delivery teams and leadership. It is an opportunity to learn about the application of modern technology, data science, and AI in a complex financial business with career opportunities in product management.

What's in it for you?

• Work for a global company with excellent benefits and a dynamic culture.
• Excellent growth/advancement opportunity.
• Work with collaborative successful colleagues who truly care about the work and each other while maintaining work life balance.

We will count on you to:

• Coordinate and project manage cross-team strategy and planning sessions
• Facilitate best practices development across engineering, product & data disciplines
• Manage cross-team and external project dependencies with engineers and product
• Supervise and regularly improve our talent improvement and hiring processes
• Perform data collection and data quality management in critical operational areas
• Improve and standardize leadership and colleague strategy & update communications
• Design and maintain user-friendly documentation and artifacts
• Learn the fundamentals of product management, data technology & reinsurance

What you need to have:

• Bachelor's degree or equivalent experience in a technology company or startup
• Expertise in Excel/CSV data manipulation
• Ability to design and build impactful, professional PowerPoint presentations
• Good interpersonal and communication skills
• Strong analytical skills and intellectual curiosity
• Excellent English verbal and writing skills
• Experience prioritizing complex work according to volume, urgency, etc.

What makes you stand out:

• Basic understanding of operating with data such as SQL or REST JSON APIs
• Demonstrated experience framing complex problems into simple Excel models

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,400 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 85,000 colleagues advise clients in over 130 countries. With annualized revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman. For more information, visit www.guycarp.com and follow us on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.