Task Force General Manager

When you join Sandpiper Hospitality (SH), you will undoubtedly become a part of a team that greets everyone with a warm WELCOME and appreciates your hard work. We have been recognized as one of the fastest growing companies in the Company.

When you join our team, you will be welcomed some of these great benefits!

Paid Time Off – Our associates work hard and should be rewarded. You will receive paid vacation days and a generous number of paid holidays.

Healthcare – There are a few options, We encourage our associate to select the best option for their lifestyle. SH picks up a generous amount of the cost. We also offer a limited amount of medical coverage for Part Time associates as well.

Room Discounts – Enjoy time away with your friends and family and enjoy the associate room discounts as the market allows in certain cities.

Training – Absolutely we have brand training for each of our brands. We also have weekly SH training. Come and join the team.

Incentives – Work hard and we pay with incentives. We have a variety number of incentives. Our associates are generously rewarded for their hard work and contributions to the brand.

Rewardian – We recognize our team with their tenure and delivering outstanding service. Associates are rewarded points for their tenure and extraordinary service delivered to our guests.

People Strategy - We recognize our team with annual surprise packages reinforcing our Company Core Values.

COME JOIN THE SANDPIPER "A" TEAM!

The Task Force General Manager (TFGM) is responsible for the efficient operation of the property as measured against the established budget, while maintaining guest service standards. This is a traveling role and requires the ability to travel with little notice to other states for extended periods of time. Prior experience in limited and economy service background is preferred.

Guest Relations:

· Meet with and solicit comments from guests regularly to determine guest satisfaction with services and facilities.

· Monitor guest feedback and take appropriate and timely action according to company policy.

· Take steps to ensure the greatest guest satisfaction possible within budgetary constraints.

· Ensure the security needs of the guests, staff, and property are met.

· Ensures all team members know area attractions and services to accommodate guests’ needs.

Operations:

· Responsible for the protection of company assets.

· Manage property revenue and expenses to maintain or exceed budget.

· Inspect studios and public spaces daily according to the Clean & Safe program brand standards.

· Ensure all team members are trained to act according to procedure, in the event of an emergency or accident.

· Ensure all policies and procedures are accurately followed at all times by all team members.

· Deposit revenue intake daily to the appropriate banking institution as determined by the company.

· Administration of accounts receivable ensuring all accounts are up to date according to company policy.

Sales & Revenue:

· Executes the lead management process and completes all sales and marketing objectives as established by the Area Manager.

· Manage all target and key business accounts to ensure the highest possible revenue gain.

· Develop and maintain rapport with lead sources to maximize revenue gain.

· Review Studio Inventory daily to ensure maximization of studio revenue.

· Maintain effective sales of ancillary offerings to accommodate guests’ needs and maximize revenue.

Personnel:

· Review and approve property payroll according to company policy and procedure.

· Ensure proper selection and retention of all property staff.

· Ensure training, coaching, counseling, and engagement of all team members.

· Conduct annual personnel performance appraisals for all direct reports.

Education:

· High school diploma or equivalent, or General Education Degree (GED). Bachelor’s degree in Business Management, Economics, Marketing, or other business related field preferred.

Experience:

· 2 or more years of experience in a management or leadership role (hospitality, retail, food service preferred)

Knowledge:

· General understanding of common office/front desk procedures

· Basic business management practices

Skills:

· Must be able to read, write, and speak English proficiently

· Intermediate computer operation including but not limited to accessing data from the internet

· Effective communication with staff and guests

· Effective conflict management

· Effective negotiation and sales skills

E.O.E. M/F/D/M/V Drug Free Workplace

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Hotel management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Work Location: Remote