Hotel Task Force/Roving General Manager

Task Force/Roving General Manager

As a Roving General Manager, you will be responsible for sustaining excellence in hotel performance through the execution of an effective hotel operation. This is a hands-on hospitality management role in which you will have full responsibility for ensuring that J&P’s high brand standards of excellence are achieved and supported. The roving position/General Manager will be assigned to different J&P-managed hotels within a metro market on a rotating basis to support daily business needs.

The primary responsibility of the Roving General Manager is the oversight of daily operations of a hotel along with managing a team of 6 -12 employees and ensuring that our rigorous quality and cleanliness standards, as well as our commitment to world-class guest service, are consistently upheld. In the absence of the permanently assigned GM, you will take full ownership of the hotel and make sure that the business remains profitable and that guests are delighted with their stay. Selling rooms will be among your primary duties.

Key responsibilities of a Task Force/Roving General Manager include:

• Sustain the overall 'health' of an assigned hotel. This is an
• Drive high-quality and sustainable adoption of J&P Standards through a variety of means including (but not limited to): education and team building; being a great role model; leading associate engagement efforts and driving effective communication standards across the property
• In the absence of the permanent General Manager, function as the primary tactical leader of the hotel with responsibility for all aspects of the operations, including guest and associate satisfaction, human resources, financial performance, and sales and revenue generation
• Ensure that all associate and business decisions are in line with J&P policies and procedures.
• Lead the key recruiting, training, and retention efforts for the property.
• Analyze business results and work with key business leaders to sustain and/or improve hotel operations.
• Make key decisions and oversee execution, removing obstacles to success and ensuring appropriate resources are available to achieve standards.
• Ensure that brand standards are met with the objective of meeting or exceeding guest expectations, communicating follow-up actions to the team as necessary
• Selling is a priority task. Required to monitor actual sales and revenues to determine variance and assess goal accomplishments.

The Task Force/Roving General Manager specific duties include, but are not limited to:

• Participate in the sales efforts by knowing key accounts, meeting with potential and current clients, and actively selling rooms
• Conducting curb-to-room property walks in order to identify and monitor repairs and/or housekeeping needs.
• Selecting, orienting, training, and managing your team of employees
• Handling all assigned P&L responsibilities and ensuring the consistent profitability of your assigned property
• Ensuring preventative maintenance schedules are completed.
• Managing payroll, scheduling, and inventory cost control policies and procedures
• Ensuring the highest levels of quality and customer services are being delivered.
• Managing vendor relationships
• Ensuring that your assigned property follows all federal, state, and local laws, including OSHA, EEOC, Wage & Hour, and Health laws.

Competencies:

• Action Oriented – Demonstrates a commitment to effective job performance by taking action on one’s own and following through to get the job done. Effectively manages multiple priorities with a results-oriented sense of urgency.
• Business Acumen – Has a solid understanding of the hotel industry and keeps abreast of best practices and trends. Understand the mission, structure, and functions of the organization and the potential impact of own performance on the success of the business.
• Conflict Management – Successfully mediates conflict between individuals and groups; can hammer out tough agreements and settle disputes equitably; can find common ground and obtain cooperation with minimum noise.
• Decision Making – Generating, evaluating, and implementing solutions to problems. Able to balance the “ideal world” with the “real world” and make sound decisions considering the best interest of the organization.
• Interpersonal Skills – Displays the skills to work effectively with others.
• Professionalism – Maintaining a professional presence. Demonstrating self-control, maintaining a professional demeanor, and a positive attitude.

Skills/Qualifications:

• Prior management experience in an extended hotel is preferred.
• Good managerial, administrative, and organizational abilities
• Good people skills for dealing with both staff and guests
• Must have computer skills; the ability to access and accurately input information into a computer system.
• Must maintain a professional appearance and demeanor.

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

J&P Asset Management, Inc. is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Weekends only

People with a criminal record are encouraged to apply

Ability to Relocate:

• Dallas, TX: Relocate before starting work (Required)

Work Location: In person