Systems Analyst

Immediate need for a talented Systems Analystwith experience in the Telecom Industry. This is a 06+ Months contract opportunity with long-term potential and is located in Clinton, MS. Please review the job description below.
 
Job ID: 21-40216
 
Key Responsibilities and Technology Experience:

• This position will be part of the Sales Support Resource Center providing end user application support for several web-based applications via phone, email, chat, and chatter along with quality assurance testing.
• Candidate will work in a fast paced, multi-tasking environment supporting sales teams across the world.
• The candidate will be responsible for researching issues and reporting any problems, updating and closing of open issues from Trouble Ticket systems and communicating back to the end user.
• The position requires basic technical knowledge to understand how best to coordinate assistance with appropriate HelpDesk staff.
• Customer service training and/or experience are extremely beneficial.
• Working knowledge of B360 is ideal.

Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.