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Form of work Precipart. located in Farmingdale, NY, is looking to hire a Systems Analyst to join our Global Digital Solutions Team. The Systems Analyst will maintain a reliable, secure, and efficient technology environment. Responsibilities include troubleshooting, deploying, configuring, maintaining, and monitoring all network and system equipment and applications to ensure a smooth network and system operation. The ideal candidate will have strong knowledge of network infrastructure, excellent collaboration skills, and a passion for leveraging technology to drive business success.
ESSENTIAL FUNCTIONS
- Maintain and upgrade existing systems as required, including PC's, printers, servers, and related equipment
- Install and rollout new hardware and applications
- Maintain inventory of all equipment, software, and licensed users
- Fully support, configure, and maintain the network, servers, and firewall
- Research and evaluate new technologies
- Risk mitigation planning and cost/benefit analysis
- Collaborate with various teams to resolve issues and ensure solutions are viable and consistent
- Create system baseline documentation and manuals for the organization
- Run training sessions and workshops on various system processes
- Conduct regular reviews of systems and generate reports on efficiencies and improvement areas
- Structure and prioritize business requirements and communicate plans with stakeholders for review and approval
- Support and administer third-party applications
- Ensure network security and connectivity, monitor network performance and test for weaknesses
- Setup user accounts, permissions, and passwords
- Perform Helpdesk duties including troubleshooting Windows (current versions), troubleshooting printer problems, answering helpdesk phone and triaging calls
- Implement new PC builds, maintain PC/Windows updates and file restores from backups
- Execute network assessments and security audits
- Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Participate in change management and performance improvement programs for assigned technologies
- Troubleshoot technical issues, and monitor and respond quickly to incoming requests
- Responsible for conforming with the company's quality management system requirements, as well as contributing to its overall effectiveness, and the ultimate goals of customer satisfaction, product compliance and ethical practices/behavior.
REQUIRED EXPERIENCE / SKILLS / EDUCATION
- Bachelor's degree in Computer Science or related field
- 1+ years of hands-on technical experience with systems, network, security, etc.
- Knowledge of computer systems, PC repair, and network management
- Demonstrated ability to gather information from multiple sources and analyze applicability and appropriateness
- Excellent interpersonal and communication skills to establish and maintain positive and productive working relationships
- Must have a strong background in technologies including but not limited to Telecommunications, Office 365, SharePoint, Active Directory, VMware, Sophos, SSO, 2FA, SaaS, Cisco, and Cloud solutions
- Ability to write clear work instructions, present trainings, and demonstrate strong customer service and phone skills
- Must be a continuous learner of new skills and programming languages
- Values treating people well, has an empathetic approach and mindset, is ambitious and strives for personal and collective excellence, supports diversity and inclusion, and has a positive outlook and attitude.
PREFERRED EXPERIENCE / SKILLS / EDUCATION
- ERP systems experience, preferred
- IBM iSeries and Infor product experience, a plus
Pay Range: $28.00 to $30.00 an hour
What We'll Offer You in Return:
- Base salary plus incentive program
- Paid time off (TOB, holidays, parental leave)
- Employee Referral Bonus
- Medical, dental, vision insurance
- Flexible Spending Account
- Health Savings Plan
- Life insurance, enhanced short term and long-term disability insurance and other voluntary insurance plans
- 401k Profit sharing plan
- Tuition Assistance
- National Employee Assistance Program
- 529 College Savings Program
- Professional development and training
- Clean and organized workspace and manufacturing facilities
- Company events and outings
- Stable organization with opportunities for future growth within the company
About Precipart:
Precipart engineers, designs and manufactures high precision custom solutions for the world's leading companies in the Medical, Aerospace and Industrial markets. We act as a partner across your entire manufacturing process by engineering precision gears, mechanical components, assemblies and motion control solutions, as well as delivering end-to-end capabilities and more. With offices in Switzerland, the U.S. and U.K, we are here to help you "engineer possible".
