Systems Administrator II

Function of Job: Under minimal supervision, provide installation, maintenance, and technical support for enterprise systems and complex servers. Manage, install, configure, and support applications, servers, users, and specialized computer systems for departmental operations. Direct the work of department system support personnel.

Characteristic Work:

1. Install, monitor, and maintain servers and network environments, including user setup, hardware/software upgrades.
2. Manage a multitude of complex servers, including application, web, and database servers.
3. Administer all servers, configuring, optimizing, managing user accounts, and ensuring security.
4. Offer technical guidance on software and hardware evaluations for departments.
5. Provide technical advice on complex projects spanning multiple servers and networks.
6. Develop and enforce change control procedures for software releases.
7. Stay abreast of operating systems, software, and networking for stable production platforms. Provide technical leadership and mentorship.
8. Troubleshoot intricate server and network printing issues.
9. Research, evaluate, and recommend hardware and software solutions. Propose innovative technology implementations.
10. Collaborate with development teams to resolve server and network issues for client-server applications.
11. Possibly supervise and train support personnel. Offer departmental support training.
12. Coordinate with Information Services peers for consistent technology application.
13. Provide on-call support for timely production problem resolution.
14. Engage in industry publications and training to enhance technical knowledge.
15. Perform related duties as necessary.

Supervision Received and Given: Receive oral and/or written instructions. Provide guidance to support personnel.

Minimum Acceptable Qualifications:

1. Bachelor's degree in computer science or related field.
2. Five years of experience in a LAN environment or equivalent education/experience.
3. Proficiency in Windows servers, web servers, and database servers.
4. Strong verbal and analytical skills.
5. Ability to work in a team.

Additional Desirable Qualifications:

1. Microsoft SQL server experience.
2. Microsoft certifications.

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.