Administrator I, Quality Systems

Overview

THE ROLE: 

This position will serve as a Systems Administrator for Herbalife's Quality Enterprise Systems. The individual will be responsible for the following:

1) Maintenance, management, and deployment of systems within Herbalife's global Quality unit; this includes performing system administrative tasks and day-to-day support functions for Quality Systems, such as, but not limited to, Labware Laboratory Information Management System (LIMS), Vaisala Continuous Monitoring System (CMS), Valgenesis Validation Lifecycle Management System (VLMS), Quality Management System (QMS), etc.

2) Addressing and resolving system issues and appropriately communicates gating items to management, business process owners and users.

 

 

#LI-VG1

Job Qualifications

HOW YOU WOULD CONTRIBUTE:

• Administer security changes to Herbalife Nutrition's Quality Enterprise Systems, including creation of new user accounts, changing security privileges, as authorized, and maintaining appropriate documentation.
• Gather user requirements and develop functional specifications for system configuration changes. Configure the system for identified changes, including designing, building, and testing new configuration objects and system processes.
• Formulates and defines scope of work for major upgrades through research and fact finding, combined with an understanding of applicable systems and laboratory or business user requirements.
• Develops, modifies, and maintains forms and interfaces for data entry into systems; creates specific report formats, as needed.
• Provide end-user support on quality system applications by responding to user inquiries concerning systems operations and helping troubleshoot system and user issues; liaises with information systems (IS) and vendors to investigate and resolve issues within agreed upon timeframe. Act as primary contact for the data management process between IS and system users.
• Assist with developing and updating process workflows, system documentation, training manuals and/or job aids based on the system functions and the workflow processes.
• Support Computer System Validation (CSV) activities, as needed.
• Provide training to others as appropriate on specific area of expertise.

 

WHAT'S SPECIAL ABOUT THE TEAM: (Give insight to the team dynamic and environment)

Interested in a dynamic workday?  The Quality Systems & Services team services the global QC laboratories in China, India, and North America.  We excel in systems implementation, system and process improvements, data analytics, and ad-hoc projects, so this is the perfect opportunity to utilize build your skillset! Our success is driven by accountability, collaboration, respect, and transparency. 

 

SUPERVISORY RESPONSIBILITIES: (Share supervisory duties, if applicable)

• None

 

SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL: 

Skills

• Demonstrated knowledge with the administration of Quality Enterprise Systems
• Working knowledge of relational database management systems such as Oracle and MSSQL
• Strong knowledge of applicable Quality Systems and current Good Manufacturing Practice (cGMP) requirements (FDA, EU, ICH)
• Understanding of programming logic and ability to create, view, and debug application programs.
• Strong cross-functional and business knowledge to develop business system and process alternatives
• Strong written and verbal communication skills, with an ability to translate complex technical concepts.
• Strong interpersonal skills with a focus on teamwork, knowledge sharing, and expertise as it relates to the job functions.

 

Experience: 

• 3-5 years of experience in systems administration in pharmaceutical, nutraceutical, and/or food industries. 
• Experience in software/systems lifecycle development methodology.
• Experience authoring and reviewing technical documentations, standard operating procedures, on-the-job-training, and other controlled documents.

Education: 

• Bachelor's degree in Science or Technology

 

 

PREFERRED QUALIFICATIONS

• Demonstrated strong interpersonal skills with ability to influence and support others through a culture of inclusion, feedback, and empowerment.
• Knowledge of FDA, EU, and global GMP's including Good Automated Manufacturing Practices, 21 CFR Part 11, and EU cGMP Annex 11.
• Strong knowledge in Data Integrity Requirements for FDA, EU, and global regulatory authorities.

US Benefits StatementHerbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.Employment Type: FULL_TIME