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Form of workJob Description
Essential Job Functions
To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position.
To perform this job successfully, an individual must be able to perform each of the following Essential Duties satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the Essential Duties of the position.
- Working in Microsoft environment including Azure, 365, Exchange, etc.
- Working in VMWare/Citrix to support virtual servers and applications.
- Monitoring and remediation of endpoint security.
- Monitoring system performance, troubleshooting issues, and providing end-user support.
- Ensuring security and efficiency of IT infrastructure
- Configure and monitor backups and restoration.
- Document incidents and change requests in Service Now
- Attend conference calls when needed to implement or support applications.
- Makes recommendations for hardware and software enhancements, purchases, and upgrades to the Director of IT.
- Being on call for 2nd level support every third week of the month.
- Other duties as assigned.
