Job Description
As a Tier ISystems Administrator provide Service Desk end-user support to Defense Threat Reduction Agency (DTRA) Mission Information Technology program.
Must Have:
- Must be 8570 compliant (possess a SoSS 8570 certification)
- 1-2 years of experience in professional work settings troubleshooting IT system problems
- Must have good communication skills and the ability to work in a high paced environment
- Must have experience working with users over the phone and detailed documenting skill
Nice If You Have:
- Experience with SCCM (System Center Configuration Manager)
- Experience with Remedy, or other ticketing systems
- Experience with Windows 10 operating systems
- Ability to move boxes/lift up to 25-50 pounds
- Experience with Active Directory (creating accounts/navigating different Operating Units)
- Experience with Office 2016 troubleshooting
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Location:
100% on-site in Reston VA