Address
Form of workSystem Support Services Intern - Remote
- 18206
- 243 SHEETZ WAY
- CLAYSBURG, Pennsylvania
- Intern
- Remote
Job Description
OVERVIEW
The Systems Support Intern assists the Systems Support Services Department with technical support to internal customers for all IT systems and applications.
RESPONSIBILITIES (other duties may be assigned)
1. Assist with technical support phone calls and trouble tickets.
2. Assist with resolving software and hardware issues.
3. Provide testing support of applications and products as needed.
4. Perform other duties and assist with special projects as assigned.
5. Assist with the creation and review of technical support documentation.
QUALIFICATIONS
Education
- Undergraduate with coursework in an IT related field of study.
Experience
- Candidates with requirements to fulfill an internship prior to graduation are preferred.
- Strong communication skills, including written and verbal.
- Resourceful self-starter with a strong sense of urgency.
- Strong professionalism and customer service skills.
- Excellent analytical and troubleshooting skills.
ABOUT SHEETZ:
Since 1952, Sheetz, Inc. has served up top-tier convenience and customer service to its communities at the intersection of food and convenience. The family-owned company continues to experience limitless growth resulting in over 675 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina (Michigan coming soon!).
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
