Hybrid role
Top Skills: Desktop Imaging, Deployments, End-User Support
- Monitor, support, repair, and maintain computer equipment, perform images on PCs and connect to data and applications servers to troubleshoot.
- Support and perform maintenance on file and application server software, hardware, and monitor network, server, and application performance and availability.
- Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary.
- Take support calls and log issues into problem management system. Diagnoses basic hardware and software problems by phone or email.
- Responds to customer inquiries and answers customer's basic questions.
- Minimum of 2 years related work experience required.
Additional:
- Hybrid, Pittsburgh, PA
Job Type: Contract
Pay: Up to $26.66 per hour
Schedule:
- 8 hour shift
Experience:
- Desktop Imaging: 1 year (Required)
- Deployment: 1 year (Required)
Work Location: On the road