System Analyst I - Interface Analyst

Fast-paced IT environment often requiring rapid turn-around for project completion.  Norman Regional Health System’s (NRHS) Health Information Technology (HIT) department focuses on quality patient care, stable information technology (IT) platforms and infrastructure, and security of our IT systems.  HIT supports both clinical/financial systems and the technical architecture of NRHS by engaging Systems Analysts and Technical support teams, functioning together to produce a secure, reliable, and interoperable IT infrastructure, in support the mission and vision of NRHS.

This is an entry-level postion in HIT.  Systems Analyst reports to the Director of Applications Support in Health Information Technology (HIT) and takes direction from the Systems Analyst Team Lead. This position focuses on providing systems support and maintenance for clinical systems used throughout Norman Regional Health System. The candidate is responsible for effective provisioning, installation/configuration, operation, maintenance, and evolution of systems software and related infrastructure.  assist project teams, and assist with the definition of needs, benefits, and technical strategy; research & development within the project life cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions.  The individual in this position considered a subject matter expert in at least one major software application.  Other duties as assigned.

The responsibilities of an Interface Analyst include troubleshooting interface issues, managing application development, integrating software, creating testing procedures, providing technical support to staff, and recommend strategies to optimize business operations.

• Must possess excellent written and oral communication skills
• Can work independently and in a team setting
• Works closely with other HIT Analysts and Technical resources for implementations, upgrades, and day-to-day support needs related to clinical systems
• Knowledge of inbound and outbound interfaces (HL7 knowledge a plus)
• Provides day-to day support of EMR processes
• Ability to learn and support new clinical applications
• Maintains accurate and up-to-date documentation
• Knowledge of clinical processes, and various clinical systems
• Works as a liaison between HIT and other departments
• Collaborates with department leads regarding new system/product implementations
• Responds to incidents requiring diagnosis of trouble tickets
• On-call as needed in support HIT clinical/financial systems