Job Description
This role includes installing and supporting software, debugging multiple systems, identity management and supporting users. The System Administrator I also performs high-level root cause analysis for service interruption recovery and implements preventive measures.
On any given day, the System Administrator's duties may overlap with those of a System Engineer, Software Engineer, Database Administrator or Network Administrator/Engineer.
Essential Duties & Responsibilities:
- Designs system and network-based security and/or communication solutions.
- Works in a team of System Administrators/Engineers and is capable of designing and implementing a predefined solution with minimal direction
- Provides value-driven ideas to improve system architecture or functionality. Incorporates new ideas into the overall design by focusing on security. usability, and reliability while minimizing cost.
- Develops architectural drawings, tests scenarios, configurations, and documentation according to industry standards and best practices.
- Produces training plans and material to educate teammates and customers on new and existing systems/applications.
- Works with the larger IT team to schedule work and provides regular updates in appropriate ticket/project management system(s).
- Works to ensure all information, applications, equipment, support, etc, are delivered to management on schedule and according to plan.
- Achieves team goals by effectively prioritizing tasks and using available resources efficiently.
- Participates in the review and revisions of company standards.
- Participates in the design development and design review processes.
- Communicates project scope and requirements to contractors, vendors and suppliers.
- Participates in on-call rotation.
- Other duties as assigned by supervisor.
Education: Associates degree in Information Systems or Electrical Engineering required. Bachelor's degree in Information Systems or Electrical Engineering preferred.
Experience: 3 years in Information Technology or System Administration or 1 year IT Security required.
Additional experience preferred:
- Microsoft Certified Solutions Expert (MCSE)
- Red Hat certifications
- Database Administration certifications
- Cisco Certified Network Associate (CCNA)
- Virtualization certifications (VMware, Citrix, AWS, etc.)
- Mid-range experience such as iSeries/As400
- Any of the following technologies is highly desirable, as well as vendor or industry certifications: Access Control and Identity Management Systems, Virtualization, Network Storage, Rack-mounted Servers, Video Surveillance Systems, Ethernet Switches and Routers, Wireless Infrastructure, and Communication Systems.
- Must possess good communications skills, both oral and written.
- Must possess advanced knowledge (design, automation, integration, operation, and administration) in at least three of the following areas: networking, storage, virtualization, compute (OS)
- Must possess advanced knowledge in various hardware including servers, storage platforms, firewalls, routers, switches, and interconnection devices.
- Must possess knowledge and background experience in datacenter infrastructure and networks supporting data, voice, and video.
- Must possess excellent troubleshooting skills using a variety of tools to identify and remediate system issues.