System Administrator I

WHO WE ARE -

Johnstone Supply is a leading wholesale distributor for heating, cooling, and refrigeration supplies and equipment. We are locally owned and operate across 5 states as one of the nation's largest HVAC/R distributors. Johnstone Supply offers superior customer service, technical advice and training seminars and feature the industry’s most respected catalog (available both in digital and online) featuring more than 80,000 quality parts, supplies and equipment.

SCHEDULE -

Monday - Friday between 8:00am - 5:00pm

SALARY RATE -

Pay rate: $80,000 - $90,000 / year

The Ideal Candidate:

• Reliable and punctual
• Have the ability to work independently and in a team
• Experience with CSD, Oracle and any ERP systems
• Experience in Microsoft Account Management and Microsoft cloud
• Needs to be a good communicator
• High level of attention to detail

ESSENTIAL DUTIES AND RESPONSIBILITIES -

ERP Support

• Monitor and maintain ERP processes. Communicates issues impacting ERP availability and coordinates resolution with IS staff.
• Support ERP user incidents and requests (Clear Account lockouts, stuck POs, Invoice problems, printing problems)
• Manage vendor support tickets.
• Manage RF Scanner connectivity, maintenance, O/S, software distribution, licensing.

Account Administration and Responsibilities

• Coordinate with HR on employee onboarding and offboarding:
• Create, modify, and deprecate Microsoft access account
• Create, modify, and deprecate email accounts, groups, distribution lists.
• Create, modify, and deprecate 3rd party access accounts.

Windows Server Administration and Responsibilities

• Install, Maintain, and Patch Windows Server 2012 R2 and newer.
• Install, Maintain, and Patch Linux Red Hat servers.
• Maintain backups of data and email

Cyber Security Results and Responsibilities

• Ensures compliance with cyber security best practices and Johnstone Supply member requirements. Regularly communicates to all company employees to facilitate company awareness of cyber security threats and best practices.
• Coordinates with System Administrator II to ensure desktop system patches are current.
• Monitors system access, including logins and data resources. Administers remote system access for employees and vendors.
• Works with the IS team on MDR and EDR response and management, working with our Cybersecurity services (Mimecast, MS365, Vigilant and Fortinet).

QUALIFICATIONS -

Education and Experience:

Required: Minimum of four years’ related experience. Relevant training and certifications in Office applications, Network, Cybersecurity, Server OS, and Cloud Services

BENEFITS -

• Paid Vacation / Holidays / Sick Leave
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company paid Life Insurance
• Company paid Long-Term Disability Insurance
• Flexible Spending Account for Medical and Dependent Care
• Health Savings Account with generous company contribution
• Colonial Life Supplemental Policies
• 401(k) Plan with generous company match