IS Application Systems Administrator II

Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Position Title: IS ApplicationsSystems Administrator II

Exemption Status: Exempt

Department: Information Systems

Title of Manager: IS Development Manager - Claims

Supervises: N/A

Requsition # 24204

Pay & Bene its: Pay & Benefits:Estimated hiring range $87,135 - $105,435 / year, 5% bonus target, Full benefits. www.careoregon.org/about-us/careers

Posting Notes: This is a fully remote role, but you must reside in one of the listed 9 states.

The IS Application Systems Administrator II is responsible for implementing and maintaining corporate applications, as well as influencing and recommending selection of effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon's applications system support model. This position spends substantial time evaluating, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain).

• Propose and implement process improvements.
• Meet deadlines for completion of job tasks.
• Maintain agreed upon work schedule.
• Demonstrate cooperation and teamwork.
• Provide cross-training on specific job responsibilities.
• Meet identified business goals that contribute to departmental goals.
• Perform other related duties as needed.

• Advanced knowledge, skills, and/or abilities in some or all of the following:
  
  
  
  • Enterprise applications integration and business process automation tools, such as BizTalk
  • Data integration strategy best practices, such as ETL
  • Claims processing technologies, such as QNXT and Facets
  • Electronic health record technologies such as EPIC and Allscripts
  • Document management and collaboration platforms, such as SharePoint and Office 365
  • Scripting language technology, such as PowerShell and T-SQL
  • Compute environments, such as server hardware, storage and virtualization
  • Microsoft server operating systems and core services, such as Active Directory
  • Cloud technologies, such as Microsoft Azure and Amazon Web Services
  • Data protection solutions
  • Troubleshooting performance issues and root causes
  • Monitoring systems and best practices
  • Principles of application design and best practices
  
  
  
  
• Awareness or knowledge of ITIL and ITSM governance concepts
• Knowledge of project management practices
• Advanced ability to author and maintain system documentation
• Effective communication skills, including listening, verbal, written, and customer service
• Ability to clearly articulate policies and instructions
• Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff
• Demonstrated progress in simplifying and presenting complex concepts in an easily understood way
• Proactively and appropriately communicates status and needs
• Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership
• Possess a high degree of initiative and motivation
• Ability to effectively collaborate with coworkers, staff, and leaders across all departments
• Demonstrated progress in leading teams of people with some oversight
• Demonstrated progress in seeing the big picture beyond a request and taking appropriate holistic action, employing "systems thinking"
• Effective project management skills
• Effective vendor management skills
• Effective organizational skills
• Ability to prioritize work based on business need and direction
• Effective analytical and research skills; demonstrated progress in seeing patterns in data and drawing appropriate conclusions.
• Demonstrated progress in proposing solutions and communicating business value
• Ability to maintain a positive attitude
• Understands and adheres to governance and process

Physical Skills and Abilities Required

Cognitive and Other Skills and Abilities

Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution, accept managerial direction and feedback, and tolerate and manage stress.

Education and/or Experience

• Minimum 3 years' experience delivering Application Systems solutions and related services required. Experience should include some or all of the following:

• Enterprise applications installation, administration and upgrade
• Enterprise applications infrastructure design, including performance management and cost metrics
• Scripting and automation
• Cloud and "as a Service" offerings
• Microsoft operating systems and core services
• ITIL concepts and practices
• Concepts of Managed Care
• Project management practices
• Systems integration and data flow

• Bachelor's degree in Computer Science, Information Systems, or a related field preferred
• Mid-level Microsoft certifications preferred
• Additional experience in related technology support and/or operational positions preferred

Working Conditions

• Environment: This position's primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis):

Inside/office Clinics/health facilities Member homes

Other_________________________________________

• Travel: This position may include occasional required or optional travel outside of the workplace, in which the employee's personal vehicle, local transit, or other means of transportation may be used.
• Equipment: General office equipment
• Hazards: n/a

#LI-Remote

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.