System Administrator

System Administrator

Full Time, Full Benefits

FLSA: Exempt
Hybrid Remote, MUST be able to come to office throughout the week as well as to other sites as needed.

Pay Range:

Desktop Support Analyst: $34.38- $36.70/hour ($71,500- $76,300 annually)

Seeking candidates with experience as a Sys Admin or Desktop Support Analyst/Technician to provide System Administration support to our multi-site agency. 
Morrison Child and Family Services is a non-profit organization providing a continuum of trauma-informed, culturally responsive programs and services for youth and families in residential, shelter, respite, foster care, community & school-based outpatient, family preservation, and prevention services.  As one of the largest mental health and substance use recovery agencies serving 7,000 youth in Portland, Oregon, and the state of Washington, our goal is to promote a vibrant culture of self-care, creativity, and overall resilience that contribute to the success of our youth and families.
We look forward to reviewing your resume and application at www.morrisonkids.org/careers.   For accommodation requests during the application/hiring process please contact: Nancy.McCoy@morrisonkids.org

Job Summary:

The Systems Administrator plays a key role in supporting and maintaining the agency’s existing infrastructure, in solving IT challenges and moving forward the automation of processes to improve efficiency. The System Administrator is responsible for provisioning, installation, configuration, operation, and maintenance of systems hardware and software and related infrastructure. Also, ensures that system hardware, operating systems, software systems, application systems, and related procedures adhere to organizational procedures, methods.
A successful candidate must be able to perform server deployments, troubleshoot network or firewall issues, support our staff to solve technical issues and manage IT related projects seeing them through to completion.

Key Job Responsibilities:
· Field incoming help requests from end users via web-based helpdesk, email, telephone and walk in visits in a courteous and professional manner.
· Perform regular file archival and purge as necessary.
· Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site.
· Create, change, and delete user accounts per request.
· Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
· Build rapport and elicit problem details from end users.

 

Education and Work Experience:

A typical background for the person who can fulfill the duties of this position is as follows:

· Bachelor (4-year) degree, with a technical major, such as Computer Science or Engineering. Four years of directly related work experience may be considered in place of a degree.
· 5 years’ experience hands-on Desktop Support Analyst/Technician.
· Experience providing IT services to multi-location, standardized environment.
· System Administration or Systems Engineering certification with Microsoft, Cisco or Linux
· Experience with VMWARE technology and deployment
· Experience with Microsoft Office365/Exchange Server administration (Cloud and On-Prem)

 

Other Requirements:

• Pass a DHS criminal history background
• Meet agency driving requirements.

 

Physical Requirements:  

• Must be able to remain in a stationary position 80% of the time 
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. 
• The person in this position frequently communicates with clients and staff.  Must be able to exchange accurate information in these situations. 
• The person in this position needs to occasionally move about sites and access supplies and transport equipment up to 25lbs 
• The person will need to occasionally need to operate or attend to office equipment that is in the ceiling or out of standing reach (a ladder is provided, or other means by accommodation request). 

 

In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.   

 

We are an Affirmative Action Plan Employer. It is the policy of Morrison to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.   

 

We look forward to reviewing your resume, and application no later than November 5, 2023. 

This job is open until filled.  Applications will be reviewed as received.  Morrison reserves the right to make a hiring decision at any point during the posting period.   

 

  Morrison employees are offered a variety of plans to address the health and welfare needs of our employees and families.  Benefits include Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).  Employees may purchase additional voluntary life insurance, short-term disability, critical illness, and accident coverage through Unum.