The Surveillance Operator is accountable to observe and protect casino assets via CCTV.
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
Specific Responsibilities and Duties
- Observe all activities of guest and team members on the casino floor, cage, change booths, and count rooms via the closed-circuit television system for criminal activities and/or violation of the State Gaming Agency regulations as well as company policies and procedures.
- Observe areas of the casino, atrium, and parking areas for safety hazards to ensure the safety and security of all guest and employees.
- Operate monitor room equipment.
- Complete proper reports and documentation as needed.
- Assist in training in CCTV equipment and alarms.
- Other duties as assigned
- One (1) to three (3)- years’ experience in security and/or surveillance.
- Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
- Knowledge of computers and CCTV equipment.
- Must be able to read/write in the English language.
- Excellent customer service skills.
- Must be able to sit for long periods of time.
- Must be able to work in a confined space with low lighting.
- Must be able to lift and/or carry up to 30lbs.
- Must have excellent vision and hearing.
- Must be able to grasp, handle, and reach with hands and fingers.
- Stand and walk 30% of the time.
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.