Security Operations Manager

Doyle Security Services, Inc. (DSS) a premium regional security provider seeking an Security Operations Manager in the Philadelphia Area.

Salary: $50,000 - $55,000

JOB SUMMARY: Doyle Security Services, Inc. (DSS) a leading security firm is seeking a strong candidate to join the public safety team at a major university in Philadelphia. The position reports to the head of public safety and performs in a lead capacity. The person will provide strategic direction and progressive leadership to public safety officers. Guides staff in the effective, efficient, and ethical operation of their security functions. Build a cohesive team dedicated to continuous improvement of operations.

ESSENTIAL FUNCTIONS

• Prepares and coordinates staffing schedules for assigned portfolio; acts to ensure that scheduling is handled effectively and in an efficient manner; reviews officer activity to verify post orders and directives have been satisfactorily followed.
• Analyzes quality, financial, and other performance indicators with the objective of providing the highest level of service within budgetary constraints.
• Ensures that corrective action processes are administered so that risks are adequately identified and protection requirements for University and DSS are met.
• Ensures correct, consistent administration of University and DSS service Agreement.
• Maintains a positive, professional work environment free of discrimination and harassment.
• Coaches and disciplines personnel as appropriate; seeks advice from DSS management on disciplinary course of action(s).
• Assigns or provides training to Security Officers and other DSS personnel, reviews post orders and other details of assignments with subordinates.
• Submits payroll and personnel information to the designated DSS Department.
• Efficiently and effectively manages the deployment and service delivery of Supervisors, Security Officers, Lead Officers, and other DSS personnel at the University.
• Carries out all responsibilities in an honest, ethical, and professional manner.

Competencies

• Excellent oral and written communication skills.
• Ability to think strategically and develop innovative solutions.
• Excellent planning, organization, and leadership/supervisory skills.
• Strong customer service.
• Ability to be an effective member of and lead project teams.
• Ability to facilitate progressive change.

Education and Equivalent Experience:

• Prefer a bachelor's degree, will accept equivalent or professional experience on a case-by-case basis.
• Ten years of progressively responsible experience in security or equivalent field.
• Demonstrated knowledge in a similar security leadership role, scheduling and managing personnel.
• Proven skills in security operation planning, controlling expenses, and human resources administration.

Benefits:

• PTO (Paid Time Off)
• Medical
• Dental
• Vision
• 401K
• Life Insurance
• Tuition Reimbursement

EOE/Minorities/Females/Vet/Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce.