Head Of Campus Security Operations

The Head of Campus Security Operations is responsible for strategic direction and operational oversight of all Mann Security Operations and programs. The person in this position must be able to plan, lead, review, and analyze a comprehensive and multi-faceted security operation in an urban environment. The Head of Campus Security Operations is a key liaison between the Mann organization, many public-sector agencies, and private-sector organizations.
Culture
Vision: The Mann will be recognized as the national model and trusted curator of “must-see” performances and transformative experiences in Philadelphia and beyond.
Mission: The Mann Center for the Performing Arts – situated in historic Fairmount Park with breathtaking views of Philadelphia’s skyline – serves as one of the nation’s premier non-profit and intercultural outdoor performing arts organizations by:

• Creating, presenting, promoting, convening, and collaborating on a broad spectrum of high-quality, compelling, welcoming, and inspiring entertainment experiences in its acclaimed multi-stage campus;
• Providing leadership in arts education through innovative and high-impact, collaborative educational activities for young people throughout the Philadelphia region;
• Fulfilling the expectations of 21st-century audiences by embracing multimedia platforms;
• Being a deeply valued civic asset to everyone in the Philadelphia region, an active community stakeholder in West Philadelphia and our immediate neighborhoods, and a responsible steward of our natural campus and resources; and
• Making its facilities available as a public service to other non-profit organizations.

Values: The Mann is committed to fostering long-standing relationships with its stakeholders—both internal and external—based on the following core values:

• Excellence – We seek to create first-class experiences that are unparalleled. We strive for exceptional quality in everything we do by always putting forth our best effort.
• Diversity, Equity, and Inclusion – We foster a community marked by openness, fairness, and equality. We value, respect, and leverage our differences while sharing a common mission.
• Integrity – We consistently operate with unyielding honesty, honor, and transparency. We hold ourselves and each other to the highest ethical standards.
• Welcoming – We create an inclusive and friendly community, where everyone feels special. We focus attention on serving our artists, guests, donors, team members, volunteers, and students.
• Innovation – We seek transformative, cutting-edge, and unique experiences on- and off-stage. We use creativity in all we do—from programming to problem solving.

Responsibilities
The following is a list of roles and responsibilities for the Head of Campus Security Operations position:

• Oversees and directs personnel on the operation of 24-hour Building Security Officers.
• Oversees and directs personnel on the operation of Event Security Officers.

• Sets the direction for Security Operations that Live Nation personnel must follow.
• Development and administration of Mann Center-developed security training for all Security Personnel (including maintaining training records).
• Development and administration of Mann Center-developed security training for all Guest Services/Ushers Personnel (includes maintaining training records).
• Development and administration of Mann Center-developed security training for Front Office (e.g., Active Shooter and Workplace Violence) (includes maintaining training records).
• Oversight and approval of third-party security vendor's security training (e.g., Live Nation)
• Auditing of training records of third-party security vendor's security training (e.g., Live Nation)

• Ensures compliance with local safety codes and security protocols.
• Oversees and directs the hiring, training, and operation of 24-hour Building Security Officers and Event Security Officers.
• Oversees and directs off-duty or contracted Law Enforcement paid detail.
• Establishes and/or maintains building and event security operating manuals, logs, and documentation.
• Serves as a lead administrator for security systems, such as CCTV systems, access control, key control, and drone detection systems.
• Is the primary point of contact for shared law enforcement intelligence data from sources including:
• U.S. Department of Homeland Security
• Federal Bureau of Investigation
• Philadelphia Police Department
• Administers, updates, and ensures compliance with Emergency Response Plans, Business Continuity Plans, and other risk management plans.
• Organizes and conducts required tabletop or actual emergency response exercises as required by governing policies.

• Performs security audits and risk vulnerability assessments of Campus operations to identify potential concerns, prioritizes operational gaps, and identifies corrective actions to improve Campus Security.

• Issues and administers building credentials for all part- and full-time employees. Oversees the operation of the electronic building access control system and the vendor and visitor log.
• Is responsible for the inventory of supplies for security teams, including appropriate parts and repairs of the magnetometers, gate supplies, and accessories.
• Is responsible for parking lot access control for staff, artist tours, and visitors, including maintaining a parking control system, annual issuance of parking permits, and monitoring parking security compliance.
• Conduct internal investigative work as directed.
• Works with operations personnel to ensure proper emergency preparedness and communication with first responders.

Requirements
Authorized to work in the US
Accept a background check to be performed
Equal Opportunity Employer

The Mann Center for the Performing Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Requisition #cls4ssbgyn41q0rmkx1w5zzba