National Account Manager - Security Operations

We are seeking a reliable and experienced Account Manager to work in our Security Services division. The person in this position will maintain the responsibilities for operations at all sites under a key client, with either a national or global scope. The position requires a dynamic self-starter who can work well both with clients and internally.

Essential Functions:

· Partner with executives and other business units within the assigned client
organization and within the company proactively communicating and ensuring
compliance with all reporting and operational requirements.

· Develop and maintain business opportunities for the client using hybrid security
concepts or other technology.

· Facilitate and manage the key operational procedures assigned to the account
and client needs.

· Manage all operational procedures to maintain contract compliance across all
client locations.

· Take a proactive role in communicating with the client, providing technical
expertise and solutions

· Ensure compliance with all reporting and contract requirements.

· Consult regularly with field managers to ascertain needs and
communicate client expectations.

· Maintain individual metrics for client to deliver better forecasting of planned
outcomes.

· Seek out and attend mandatory meetings with the client and with the company
stakeholders.

· Assist with training, orientation, and onboarding on an as-needed basis.

· Ensure all business efforts align with state and federal requirements.

· Ensure all receivables are collected within client contract terms.

Qualifications

• Bachelor’s degree from an accredited College or University; MBA is preferred.
• Minimum 10+ years of previous security industry experience preferred.
• 3+ years of experience as key account management.

Other Duties and Responsibilities:

· Remain alert and aware of business timelines.

· Demonstrate ability to think clearly during crisis or high-stress periods.

· Strong ability to multi-task and prioritize urgent business needs.

· Proven experience in establishing strong relationships with client and internal
stakeholders.

· Excellent written and verbal communication skills.

· Self-starter, with the ability to thrive in a fast-paced environment.

· Demonstrated proficiency with programs like Microsoft Office.

· Effective P&L management skills to identify areas to increase profitability.

Report To: Senior Vice President of National Accounts or designee.

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Prosegur is a world leader in the private security industry. Through its five business lines —Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher and Prosegur AVOS — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 160,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.