Surgery Scheduler (Onsite)

The Orthopaedic Surgery Center is a state-of-the-art outpatient surgical facility. The center was built in August of 2000, designed to meet the needs of the patients and surgeons at The Orthopaedic Institute. The expansion completion in 2009, which increased the building's size to 16,500 square-feet, allows us to better serve the needs of patients in North Florida. We pride ourselves on maintaining the highest quality and safety control standards.
AMSURG collaborates with physicians and health systems across the country to provide and promote quality patient care. We are the nationally recognized leader in the strategic and operations management of ASCs that deliver high quality, high value, same-day surgical services with a superior patient experience. Launched in 1992 as an ASC industry pioneer, AMSURG is currently partnered with nearly 2,000 specialty physicians providing outpatient surgical services in more than 250 facilities in 34 state
Benefits: At Amsurg, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. Amsurg offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.
Paid Time Off:
Amsurg offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Position Summary: Underneath the supervision of the Center Leader or Billing Manager, responsible for areas such as insurance verification, scheduling of surgical procedures, billing/coding/accounts receivable, accounts payable records or transcription of operative procedures. Promotes a favorable image of the Center to physicians, patients, insurance companies, and the general public.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Schedules all surgical and pain-management procedures and preoperative appointments
• Has good knowledge and understanding of the surgery schedule and the format utilized by the center
• Coordinates and schedules surgeries
• Ensures that the needed documentation is obtained from all patients
• Ensures that all patients receive needed information prior to surgery
• Interacts with patients, physicians and other staff both within the ASC and at the Physician practice
• Works effectively with the Physician practice to manage the surgery schedule
• Provides accurate, timely and responsive information to patients, Physicians and other stake holders
• Coordinates processes and route all paperwork as required to meet physician and facility requirements
• Ensures efficient telephone communication
• Follows all written protocols and procedures of the ASC
• Updates and distributes the surgery schedule as needed
• Makes appointment reminder calls to patients as requested
• Answers questions and provide information to patients as it relates to surgery scheduling and documentation
• Requests patient records as required by the Physician
• Verbally delivers instructions to patients and families
• Performs all job functions in a HIPAA compliant manner
• Collects payments and deductibles as directed
• Processes payments in accordance with the ASC's
• Demonstrates courtesy and helpfulness toward patients and their families
• Attends all required education
• Regular and predictable attendance
• Performs other duties as assigned
QUALIFICATIONS:
• High School Diploma or GED
• One (1) year of scheduling and insurance verification experience, preferably in an Ambulatory Surgery Center (ASC)
• Experience in Multispecialty/Orthopaedic ASC
• Ability to speak and understand the English language
• Strong ethical and moral character references
• Basic computer skills
If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.
Amsurg uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.
Amsurg is an Equal Opportunity Employer.
Effective November 1, 2021, AMSURG's Vaccination Policy requires all teammates, including clinicians and independent contractors, to be fully vaccinated for COVID-19 as a condition of employment or engagement. Regardless of position, all new hires must submit proof of vaccination and or obtain an approved medical or religious exemption as a condition of employment. This policy is designed to protect the health and safety of our patients, communities and each other.