Address
Form of workWhy CommonBond Communities?:
- Work-life balance
- Competitive salary
- Employee referral program
- Comprehensive benefits package
- Employee recognition and rewards program
- A respectful and growth-oriented workplace
- A chance to make a difference in the community!
- Ongoing training and professional development
CommonBond Communities invites qualified applicants to apply for the Supportive Housing Coordinator positionat our in Upper Post/Lexington Commons. The Advantage Services Supportive Housing Coordinator facilitates recovery-oriented services for residents of CommonBond Supportive Housing programs.
ESSENTIAL JOB FUNCTIONS AND ASSOCIATED TASKS
Provides comprehensive recovery-oriented case management services for assigned individual residents
- Conducts a thorough strengths-based assessment with each new resident, and reassess regularly in conjunction with individual plan development.
- Develops an asset-based service plan with each resident and updates the plan with each resident quarterly.
- Links residents with new community-based services as individual plans warrant, and assists residents to maintain existing community-based linkages as needed.
- Provides individual counseling utilizing evidence-based techniques such as motivational interviewing.
- Provides case coordination for residents with internal and external partners.
- Takes the lead in responding to individual crisis situations.
- Coordinates with residents, property management, and Housing Coordinator to resolve lease violations and other housing sustainability issues.
Facilitates recovery-oriented, rehabilitative individual activities
- Incorporates at least one educational activity into each resident's service plan.
- Provides or facilitate evidence-based group education in Illness Management Recovery, work-readiness skills development, relapse prevention, home management and living skills.
- Contributes to the development of the community by participating in such responsibilities as Resident Council and the community newsletter.
Assists residents to positively resolve situations that place tenancy at risk
- Meet with each resident (individual or group) within 30 days of move-in to assure resident understanding of lease, handbook, and house rules.
- Responds to specific property management concerns regarding individual resident lease adherence within 24 hours of being informed of a concern (within 1 hour in emergency situations).
- Works collaboratively with both residents and property management to fully resolve lease adherence concerns/housing risk and minimize lease terminations.
- Develops, implements, and monitors written agreements for resolving housing risk with residents.
- Assists residents with preparations for unit inspections and re-certifications.
- Mediates disputes between neighbors and/or between residents and property management.
Works as an effective team member
- Participates effectively as a collaborative member of a coordinated property management/ services team.
- Participates effectively as a co-equal member of a team of service coordinators with shared responsibility for supporting all residents.
- Actively participates in Advantage Services team meetings and promotes collaborative problem solving and professional development.
- Work collaboratively with property management staff and other departments of CommonBond Communities
Maintains timely, accurate, complete, and secure resident record
- Gathers and accurately enters individual resident and program data into CBC, local, state, and national databases as required by program funding within required timeframes.
- Reviews and updates paper and electronic files of assigned residents at least quarterly including:
- Releases and data privacy requirements
- HMIS reporting requirements
- ETO reporting requirements
- Assures that paper and electronic data is secured from access by unauthorized persons.
Other
- Develops and annual professional growth plan for continuing training
- Develops a directory of service/resources for each housing community
- Coordinate publication of each housing communities' monthly newsletter
- Completes other miscellaneous projects as assigned
MINIMUM REQUIREMENTS
- Associates or Bachelor's degree in related field or at least three years' experience in a related field.
- Two years of experience implementing human service programs focused on ethnically, socially and/or economically diverse populations.
- Two years of experience implementing programs that address mental health, chemical health, and/or co-occurring disorders and homelessness.
- Two years of experience implementing programs that use evidence-based models of intervention (e.g. IMR, supported employment, Supportive Housing).
- Excellent interpersonal, verbal, and written communication skills.
- Demonstrated experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.
- Experience utilizing MS Office and web based programs.
- Ability to respond to specific property management concerns regarding individual resident lease adherence within 24 hours of being informed of a concern (within one hour in emergency situations).
- Be Certified in CPR and First Aid or have the ability to become certified within six months of starting position.
- Be at least 21 years of age.
- Provide proof of a current and valid driver's license issued in the state of residency.
- Have or be willing to obtain adequate automobile insurance.
- Meet the company Motor Vehicle Record (MVR) criteria.
- Have access to a reliable vehicle to transport residents.
PREFERRED REQUIREMENTS
- Residential and/or clinical experience with persons experiencing mental illness, chemical dependency, co-occurring disorders, and homelessness.
- Experience with medical social work and documentation.
- Knowledge and experience in Supportive Housing.
- De-escalation and crisis intervention skills.
- Experience with Housing Support funding.
- Experience with HMIS.
- Experience with Veterans.
PHYSICAL REQUIREMENTS
- Ability to sit for extended periods of time.
- Ability to lift, carry, push and/or pull up to 50 lbs.
- Ability to file documents.
- Ability to enter data into a computer.
- Ability to interact verbally with internal and external audiences.
OTHER REQUIREMENTS
- Must be willing and able to travel between sites.
- Must be willing to work evenings and weekends as scheduled.
- Must be willing to carry a cell phone.
