Specific responsibilities are:
Respond to requests for technical assistance in person, via phone, and electronically
in a professional and friendly manner
Cultivate good working relationships with end users and team members
Document all pertinent information regarding an issue or request
Follow standard procedures and assist in keeping all procedures documented and
current
Escalate issues as needed to the appropriate resource
Install, configure and maintain desktop computers, laptops, tablets, desktop phones, printers, wireless devices and access points. Office/desk work, mostly sitting at a desk responding to several forms of requests
Supporting several offices and jobsites with varying degrees of connectivity and
complexity.
We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.#REPCON