Address
Form of work SUPERVISOR OF CASE MANAGEMENT & LINKAGE (FRONT DOOR)
Recovery Services
Recovery Services
You are key to our vision: Together We Thrive. At Kenneth Young Center, our staff come together with volunteers, community partners, and the people we serve to create holistic systems of care through interwoven behavioral health programs, older adult services, and community health initiatives. Our team welcomes and celebrates unique perspectives, and represents the diversity and vitality of our local communities. This role helps realize our mission: We partner with communities to support people of all ages to navigate life's challenges through personalized prevention, intervention, treatment, and recovery. Join our team to grow in your career while building stronger, healthier communities.
Job Scope: This position provides a mixture of direct-service to clients and supervision duties to full-time staff by supervising a team providing assessment, short-term focused Case Management, and linkage to housing and alternatives to long-term care to adults with serious mental illness. Treatment services are delivered at flexible times that meet clients’ needs and in settings that offer the best potential for positive outcomes, including in hospital settings, in-home, and in community-based settings. Provide strengths-based, client-centered, and trauma-informed assessments and services to adults with severe mental illness, history of homelessness, and co-occurring substance use disorders. Provide program orientation, monitor staff documentation, complete payroll and co-lead team meetings. Primary liaison with external providers and short-term housing partnerships.
Responsibilities
- Develop a strong range of immediate and temporary housing opportunities, including hotels, crisis beds, and KYC apartments
- Conduct phone check-ins and/or in person meetings to ensure client contact
- Ensure coverage across service areas; and oversee the day-to-day operations of clients enrolled in Front Door program
- Communicate team expectations regarding linkage, coordination, and level of care needs; will ensure that employees are well-informed about alternative services in the community in order to collaborate with partners to meet the needs of clients
- Ensure completion of authorization, documentation, and charting in compliance with grant requirements, state specific accreditation, and agency standards.
- Communicate with Manager regarding client caseload; and collaborate with team to provide consultation and information sharing
- Provide immediate crisis intervention services or on-call coverage as needed
Education and Experience
- Master’s Degree from an accredited college or university in social work, psychology, or counseling.
- Highly preferred LCPC or LCSW, will consider within 6 months of hire
- 2-3 years of experience working with adults with serious mental illness
- Preferred 1-2 years supervisory experience
- Preferred experience working with homeless populations and/or co-occurring substance use
- 1 year experience working in non-traditional treatment environments i.e.in-home, residential, hospital, community settings
- IM-CANS certified or obtain within 30 days
- Applicant must have a valid IL Driver’s License and daily access to a well maintained/insured vehicle
- Basic computer and smartphone proficiency, knowledge of Word, Excel, and internet skills
Work Environment
- A majority of the employee’s time will be spent in the community, driving to and from and providing services in community settings, public entitlement offices, short-term housing settings, and client homes
- In supporting clients to live independently, employee may be exposed to varying home conditions
Travel Requirements
- Will be required to drive daily for meetings, assessments, and client services in and around Chicagoland area, as well as meetings/trainings weekly at the Mt. Prospect, Elk Grove, Rolling Meadows, and Arlington Heights locations. Coverage and Crisis services may be required in greater FDDP service area with includes Lake, Dupage, and Kane Counties.
Schedule
- Exempt, Full-Time, 37.5 hour work week
- Must work a flexible schedule in response to the needs of the target population served. Work hours are weekdays with rotating weekend availability. Ability to choose defined weekend shift if desired.
- Participate in rotating after hours on-call schedule
Kenneth Young Center offers a robust benefit package that is highly competitive to the market and offers all full-time employees the following:
- 403(b) plan with organizational matching
- Medical Insurance (Blue Cross and Blue Shield of Illinois - BCBS)
- Dental (BCBS), and Vision Insurance (BCBS) with low employee premiums
- Long Term and Short Term Disability (BCBS), no cost to employee
- Flexible Spending Account (with annual rollover)
- Basic life insurance (50k) paid for by the organization and option for additional voluntary coverage for self, spouse, or dependents (BCBS)
- Incentive program with potential for quarterly bonuses
- Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
- Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
To further promote an active and healthy work/ life balance, KYC also offers a generous amount of paid time off and staff holidays.
- 4 weeks of Paid Time Off (With increases based on seniority)
- 8 Paid Organization-Wide Holidays
- 3 Personal Floating Holidays annually
Kenneth Young Center is an Equal Opportunity Employer
#BHR1
