Address
Form of workJLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Global InvestigationsCase Manager for our Ethics & Compliance function.
Role Purpose
As a member of JLL's global Ethics & Compliance team, this role is integral to the global ethics investigations and reporting program and is responsible for: triaging all new reports, providing guidance to local case investigators, monitoring ongoing investigations and corrective actions to closure, anti- retaliation and program assurance. With strong data analytics skills, you will analyze global case metrics and KRIs to develop reports for multiple stakeholders, including the Board, Audit Committee, senior stakeholders and public reports. Your will initiate and lead improvement projects to increase the effectiveness and efficiency of our Ethics and Compliance system, tools and processes globally.
We offer the right candidate an opportunity to realize their potential in bringing this new role to the highest standards in the industry, gain exposure to a broad range of risks, and make a real impact on the company's ethics and compliance risk management program.
What this job involves:
The ideal candidate will have:
Location:
On-site -Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Global InvestigationsCase Manager for our Ethics & Compliance function.
Role Purpose
As a member of JLL's global Ethics & Compliance team, this role is integral to the global ethics investigations and reporting program and is responsible for: triaging all new reports, providing guidance to local case investigators, monitoring ongoing investigations and corrective actions to closure, anti- retaliation and program assurance. With strong data analytics skills, you will analyze global case metrics and KRIs to develop reports for multiple stakeholders, including the Board, Audit Committee, senior stakeholders and public reports. Your will initiate and lead improvement projects to increase the effectiveness and efficiency of our Ethics and Compliance system, tools and processes globally.
We offer the right candidate an opportunity to realize their potential in bringing this new role to the highest standards in the industry, gain exposure to a broad range of risks, and make a real impact on the company's ethics and compliance risk management program.
What this job involves:
- Review and assign all incoming cases: triage, assess risks and escalate as appropriate
- Assist with investigation process and platform design enhancements and ensure consistent and complete standards of reporting are utilized within JLL's global reporting platform and provide data quality assurance
- Track open investigations to ensure proper process is followed and cases are properly closed out and documented in line with company standards
- Coordinate anti-retaliation framework and monitor closed cases to ensure timely fulfilment of corrective actions and identification of potential signs of retaliation
- Working in partnership with the Ethics Program Lead and E&C Risk Manager, extract, consolidate and analyze reporting metrics, KRI / KPI data points and external benchmarking data to identify trends, emerging risks and prepare reports, including for senior management, Audit Committee and public reporting relating to JLL's Ethics & Compliance program
- Provide advisory support and guidance to the local Legal & Compliance and HR teams managing cases on a day-to-day basis; remove roadblocks, suggest solutions and identify relevant stakeholders
- Assist with design and delivery of relevant training programs to meet the needs of Ethics & Compliance and Investigations teams
- Lead and develop internal investigation network meeting and share best practice, case study, trends, etc.
- Support a broad range of ethics-related investigations, including assisting development of investigation plans, review and analysis of information, interview support, preparation of investigation reports and presentations and maintenance of investigation records
- Use data analytics to analyze global case metrics and KRIs to develop reports for multiple stakeholders, including the Board, Audit Committee, senior stakeholders and public reports.
- Work independently and collaboratively with global and/or cross-functional teams on operational transformation, automation and other improvement initiatives for the global E&C function
The ideal candidate will have:
- Proven track record and relevant experience / qualifications within Investigations / Legal / Compliance / Audit / Internal Control, or similar team
- Strong data analytics and data visualization skills
- Experience in managing or conducting internal investigations, handling whistleblowing reports and using global case management platform
- Demonstrated ability to exercise independent judgment, work effectively on cross-regional and cross-functional teams, and manage multiple projects simultaneously in a dynamic and complex environment.
- Curious, innovative mindset to proactively seek and champion continuous improvement and to drive efficiencies
- Excellent interpersonal and communication skills; a confident presenter who inspires confidence of colleagues and senior stakeholders
- Champion of ethics and integrity, trustworthy and having excellent analytical and problem-solving skills
- Collaborative and team-oriented, with a track record of building collaborative and productive relationships
- Ability to think out-of-the-box and adopt an innovative approach to work
- Proficient with data analytics and visualization tools such as Tableau, Power BI, Excel etc.
- Outstanding command of English required, other languages preferable
Location:
On-site -Chicago, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Flexible and Remote Work Arrangements may be available
About JLL -
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.
This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
