Student Services Administrator/Coordinator

Asher College is now hiring a full-time Student Services Administrator/Coordinator at the Sacramento campus. If you have experience delivering world-class customer service and love helping people achieve their goals, this may be the career move for you!

Essential Duties and Responsibilities

A good candidate for this position should have strong Microsoft Office and Excel Skills & must feel comfortable navigating our student portal. The portal is used to track student performance and existing reports are created to target students who require intervention and coaching to get back on track.

This valuable member of our team will assist the instructors in the retention process by contacting and coaching students who are falling short of their attendance or testing dates. They also occasionally will help co-create a plan of action by uncovering and addressing obstacles with the student and Asher College staff to help students successfully complete their program.

Our Student Services Administrator will also participate and facilitate professional development courses that teach goal-setting, positive self-talk and positive solution-oriented mindsets. This contact with the student builds relationships that allow them to assist in Individually coaching students to achieve their educational and career goals

The Student Services team also collects information from multiple departments and reports the information to internal staff and outside agencies who work with our students. (Example, Department of Voc Rehab Counselors)

They also assist multiple departments with administrative and compliance-related items, planning and leading student events, and inspire others with an infectiously positive attitude.

If this sounds like your calling and you possess this type of leadership and discipline, we’d love to learn more about you. Please provide us with a personal cover letter, resume and complete the phone interview that will be emailed to you. We will be scheduling interviews with qualified candidates who complete those tasks this week.

Minimum Qualifications (Education, Experience, Skills)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability preferred.

Education and/or Experience:Associate’s degree or equivalent combination of education and experience.

Computer Skills:Working knowledge of Word, Excel, Outlook, and PowerPoint. Ability to work with folders, basic Adobe, saving documents, reporting, awareness of online meetings via Zoom/Teams. Typing at 30-35 WPM.

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.

Written Communication:Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Quality Management:Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Strategic Thinking: Ability to develop strategies to achieve organizational goals; understand organization’s strengths and weaknesses; identify external threats and opportunities; adapt the strategy to changing conditions.

Planning/Organization: Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; establish goals and objectives; organize and schedule other people and their tasks; develop realistic action plans.

Language Skills: Ability to analyze and interpret policies and procedures, state & federal compliance requirements, legal documents and to respond to inquiries or complaints from students, regulatory agencies, and/or members of the business community. SSA has the ability to effectively present information to top management, public groups, and/or advisory boards.

Leadership: Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

To apply, please send your resume and a cover letter. '
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This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

COVID-19 Precaution(s):

• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location:

• One location

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person