Address
Form of workLocation: Georgia Gwinnett College
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 268154
About Us
Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.
As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our diverse student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.
In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the diverse needs of our faculty and staff. From competitive compensation to health and wellness programs, professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.
Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a diverse and stimulating environment for personal and professional growth.
Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.
All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our university's work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu)
The Student Assistant is housed in the Office of Testing Services and reports to the Administrative Assistant III.
Responsibilities- Supports the Office of Testing Services staff members
- Welcomes, greets and provides assistance to GGC students, faculty, staff and visitors
- Assists testing candidates with appointment scheduling, registration and check-in
- Answers phones, transfers calls and takes accurate messages
- Supports students with guidance in proper test selection
- Prepares documents for shredding, copying and scanning
- Prepares check-in tables with accurate paperwork for each designated test
- Participates in campus events such as Preview Days representing the Office of Testing Services
- Manage and maintain confidentiality of sensitive student information in physical and online files
- Interact with students through phone and email addressing their questions and concerns
- Performs various check-in procedures
- Performs other related duties as assigned
- Must be currently enrolled in a minimum of 6 credits at Georgia Gwinnett College.
- Must be in good academic standing and maintain good academic standing for the duration of employment.
- Must be in good conduct standing with the Office of Student Integrity and maintain good conduct for the duration of employment.
- Previous experience in customer service.
- Must be available to work some weekends and evenings.
- Ability to multitask and prioritize objectives to meet deadlines.
- Exceptional spoken and written communication skills in English are required. Bilingual preferred.
- Ability to proactively determine the needs of students and to manage them efficiently.
- Experience working with and organizing confidential and sensitive information.
- Proficiency using Google and Microsoft Suite applications.
Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment OpportunityGeorgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. GGC does not discriminate on the basis of race, color, creed, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, sex (including pregnancy or childbirth), veteran status or military status, genetic information, or disability in employment or admission or access to its programs and activities, as required by Title IX. Inquiries including anyone who feels they have been discriminated against should contact the Office of Equal Opportunity and Title IX compliance and direct concerns to the GGC Title IX Coordinator, Building B, Suite 3700, titleix@ggc.edu or (678) 407-5085.
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR Payroll and Benefits at (678) 407.5054 or email benefits@ggc.edu.
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.
