Strategy & Operations Coordinator

Team: Central US
Job Title: Strategy & Operations Coordinator
Position Type: Full-time
Location: Chicago, IL (Hybrid, 3-4 Days in Office)
Reports to: Senior Director, Strategy & Operations and Vice President, Strategy & Operations
About CCS: CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. For seven decades, CCS has empowered many of the world's greatest organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that achieve fundraising goals and mission impact. CCS provides tailored support to more than 500 nonprofit organizations annually. Headquartered in New York, the firm has over 500 professionals and 18 offices around the world. Our people are our greatest strength. At CCS, you will join a diverse team of smart, passionate, and resourceful professionals who are driven by purpose and committed to performance.
Job Purpose: CCS Fundraising is seeking a self-motivated, reliable, and detail-oriented Strategy & Operations Coordinator to help support our Central US leadership team. The Strategy & Operations Coordinator will manage the day-to-day physical operations of the Chicago office and provide virtual support for offsite office locations, maintain multiple executive calendars, coordinate travel, process expenses and timecards, support contracts, manage vendor relationships, and offer additional support to the Strategy & Operations team.
The ideal candidate is a highly resourceful professional, who can manage a complex workload and prioritize tasks in a deadline-driven corporate environment. This is an excellent opportunity to build a career in a mission-driven, growing professional services firm
Responsibilities:

• Manage day-to-day operations of the Chicago office (expectation for in-person 3-4 days per week with flexible hours), including:
  • Answering the general office phone lines and responding to emails
  • Welcoming and directing clients, CCS personnel, and other visitors
  • Maintaining the condition of the office, including tracking/replacing office supplies, preparing meeting spaces, etc.
  • Serving as a liaison to the building
  • Coordinating office security access
  • Managing meeting requests
  • Receiving deliveries
  • Maintaining vendor relationships, technology, equipment, and supplies
• Providing virtual oversight and support to offsite offices, including our St. Louis location
• Provide executive support; areas of focus include:
  • Maintaining the complex calendars of multiple executive team members -interfacing with internal/external audiences, managing and prioritizing requests, responding to emails, preparing/gathering all documents necessary for meetings, and coordinating meeting logistics
  • Making travel and hotel reservations; including tracking airline credits and rewards programs
  • Preparing timely expense reports and reimbursement requests
  • Logging executive time
• Participating in regular Strategy & Operations meetings to provide insight on schedules and support the facilitation of next steps:
  • Coordinate and support meeting and event planning for internal and external audiences
  • Upload and track key documents and information in company-wide databases
  • Format, edit, and enhance documents
  • Collaborate with team members on special projects
  • Develop and sustain a level of professionalism and confidentiality, among staff and clientele, consistent with the firm's mission and values
• Perform administrative tasks as required, including copying, scanning, binding, and any other general office tasks
• Additional duties as assigned

Qualifications:

• Prior experience providing executive support as an assistant, executive assistant, office manager, operations or similarly focused position
• Proficient with MS Word, PowerPoint, Excel, Outlook, Teams, and Zoom (all are required) with the ability to become familiar with firm-wide specific programs and software
• Excellent written and oral communication skills
• High attention to detail
• Deadline-oriented
• Strong organizational, project management, and problem-solving skills
• Ability to multitask effectively
• Self-starter able to drive activity in a fast-paced environment
• Friendly and professional demeanor
• Ability to lift 25 pounds as needed
• Bachelor's degree required
• Experience with NetSuite or CRM/databases, Marketo, Canva, Qualtrics, Monday.com and/or Concur a plus

CCS offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply.