Strategic Initiatives Senior Analyst

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

ServiceNow makes work, work better for people. Our cloud-based platform and products streamline and simplify how work gets done. We are the fastest-growing enterprise cloud software company in the world and have been recognized by Forbes as the #1 most innovative company (https://bit.ly/2LYJzRE). For us, this is just the start.

The ServiceNow Strategic Accounts organization is focused on working with ServiceNow’s most strategic customers to unlock exponential value with the ServiceNow platform. We focus on growing this customer’s footprint in ServiceNow, while also ensuring the realization of key outcomes and value. The Strategic Initiatives team’s mission is to run and grow the business, bring together a community of cross-functional go-to-market team members that touch these strategic customers, provide customer intelligence, and drive forward the Executive sponsorship program and broader executive engagement. As a Strategic Initiatives Sr. Analyst in the organization, you will support scoping, prioritizing, and executing high-priority Strategic Initiatives to support our vision. Your work will give you exposure to the executive sales team and contribute to our overall strategy and help drive its successful execution. This individual should be able to dive deep into solving problems while maintaining a broad perspective.

This role is a full-time position; ideal if the candidate is in San Diego or SF Bay Area but flexible on location provided the candidate can work on Pacific Time and is willing to travel as needed.

We are looking for a Senior Analyst who is a strategic thinker, problem solver, and operational whiz. The ideal candidate is a self-starter who can thrive in high-growth, fast-paced environments, working across several stakeholders, and can tackle ambiguity. If you want to learn more about our company and the impact we have, please visit our YouTube channel: https://www.youtube.com/user/servicenowinc.

Responsibilities:

• Support the creation of frameworks/playbooks, governance, strategy, and scoping for Strategic Initiatives that are critical for Strategic Accounts growth and success
• Help scope and drive forward looking go-to-market accelerants expected to drive outcomes such as attainment, customer refereanceability and championship
• Support and work closely with cross-functional teams (e.g. product, field sales, ops) to identify opportunities, unlock productivity, and accelerate execution
• Structure complex problems, develop hypotheses, conduct analyses (both quantitative and qualitative), and make recommendations communicated in high-quality output
• Proactively identify gaps or areas for improvement, while using appropriate tools to streamline processes where necessary

Requirements:

• 5+ years of work experience, preferably in management consulting, investment banking, tech strategy, strategy and operations function, or similar
• High energy, excellent problem-solving and execution skills, and willingness to do whatever it takes to deliver results
• Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions
• Strong strategic and analytical skills i.e., validated experience with structuring and analyzing complex business problems
• Ability to work independently on assignments and able to resolve issues that are blockers for team initiatives
• Experience in building trusting relationships and influencing others (incl. executive audiences) and a collaborative team player
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments
• Experience in go to market within the enterprise software/ SaaS industry is a plus

We provide competitive compensation, generous benefits, and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong in aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

For positions in the Bay Area, we offer a base pay of $144,200 - $237,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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