Strategic Account Manager

Strategic Account Manager
Who we are
Corebridge Financial helps people make some of the most meaningful decisions they're ever going to make. We help them plan and take action to protect the future they envision, and respond to some of life's most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.
Get to know the business
Life and Retirement is a unique franchise that brings together a broad portfolio of life insurance, retirement and institutional products offered through an extensive, multichannel distribution network. It holds longstanding, leading market positions in many of the markets it serves in the U.S.
As an Account Manager you will be the operational point of contact and primary liaison for AIG Retirement Services largest retirement plan clients. You will be responsible to coordinate all activities related to the operational administration of assigned plans. As a contributor, you are the one the clients turn to in times of need. You act with speed, composure, compassion and knowledge to solve problems and the work you do every day is the heart of our business.
About the role
We want to hear from you today if you can:

• Oversee operational aspects for group client retirement plans to ensure that Plan Sponsors' requests are completed timely and accurately.
• Utilize a strong understanding of retirement plan provisions and how this applies to day-to-day operations.
• Respond to questions, perform research and provide group clients with pertinent plan- related information regarding plan activity and operations for their assigned plans.
• Maintain an average case load of 18-22 groups of various size; complexities may include controlled groups and individually designed plan documents and groups with special exceptions and provisions.
• Use project management skills to coordinate client requests, problem resolution, and retirement plan changes.
• Conduct regular review and oversight of strategic group relationships to ensure accurate plan messaging, transaction processing and reporting.
• Provide supplemental reporting to management as needed.
• Establish working relationships with others within the organization in order to achieve common objectives.

What you need to know

• Bachelor's degree in related field; or any combination of education and experience, which would provide an equivalent background.
• 2+ years of retirement plan administration experience with knowledge of pension plan types and defined contribution plans.
• Excellent communication skills, including verbal, written, and interpersonal skills.
• Strong customer service, account management, relationship building and project management skills.
• Ability to independently prioritize multiple deliverables in a fast-paced, dynamic environment.
• Ability to analyze data, determine root cause and provide/develop an appropriate solution for resolution.

What our employees like most about working for Corebridge Financial Life & Retirement

• We care about your professional development. Our career progression program will provide you with the opportunity to develop your skills, strengthen your productivity and be eligible to progressively advance to positions with an increased responsibility and increased compensation.
• Our "Giving Back" policy is at the core of our daily operations and guides our future progress. Don't believe us? We put our money where our mouth is! Corebridge Financial will give you up to 16 hours a year paid time off to volunteer in the community.
• Our people are our most important asset therefore we provide a generous benefits plan and competitive pay.

Benefit package includes

• Paid Time Off Corebridge Financial recognizes the importance of work life balance). We offer 24 PTO days to start. YES, 24!
• 17 paid holidays per calendar year.
• A 401(k) Retirement Plan which will be HARD TO BEAT. Our 401K - $1 for $1 match up to 6% with immediate vesting, plus Corebridge Financial automatically contributes an additional 3% into your 401K regardless of if you enroll or not.

We are an Equal Opportunity Employer
Corebridge Financial, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At Corebridge Financial, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
To learn more please visit: www.corebridgefinancial.com
Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to TalentandInclusion@corebridgefinancial.com. Reasonable accommodations will be determined on a case-by-case basis.
Functional Area:
OP - Operations
Estimated Travel Percentage (%): No Travel
Relocation Provided: No
American General Life Insurance Company