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SalaryWhat makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Start YOUR career with DHL today…
DHL Express has an opening for a Station Services Manager at our Hanover, MD location. The Station Services Manager will provide operational management and support to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. He/she will ensure compliance with safety, security, regulatory, and company policies.
Salary Range: 107,900 - 143,800
Key Tasks & Accountabilities:
- Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services
- Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL
- guidelines, customer expectations and government regulations
- Ensures safe, efficient and timely handling and transportation of all customer materials
- Develops operations plans and budgets based on goals and objectives
- Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets
- May manage, coach, and train sales representatives in smaller locations
- May ensure compliance with import/export regulations, duties, and tariffs in some markets
- Supervises two or more staff; responsible for hiring, coaching, training, and developing subordinate staff
- Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
Skill & Qualifications:
- Typically requires BS/BA and 6-8 years experience in related field, including at least 2 years of supervisory experience or military leadership MOS experience
- Has extensive depth of expertise and knowledge in specialized functions or business areas
- A thorough understanding of specific aspects of work supervised and practical application to problems and situations ordinarily encountered
- Develops advanced concepts, techniques, and standards
- Develops new applications based on professional principles and theories
- Viewed as expert in functional or business area within DHL
- Deals with cross-cultural tactical issues
- Professional certification required in some areas
- A valid Driver's License and a motor vehicle record the meets driving privilege standards
Explore and learn about DHL’s culture, special events, and interesting spotlights at: https://www.youtube.com/user/dhl
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
