Account Manager / Customer Service

This is a great position for someone who is comfortable in a Customer Service position and enjoys working with people. Your role would include making use of our CRM (customer relationship management) platform to reach out to new prospects that have signed up for a demo or trial and have shown interest in our software platform. You'd be fostering a positive relationship with these leads and assisting them during the decision making process. Common interactions would include scheduling a demo, extending a trial, and just calling to check-in regarding status. You will receive training on the platform so that you are able to demonstrate it for potential clients via a screen share.

If you have experience in Customer Service or sales, we encourage you to reach out with your resume and a cover letter if desired.

Interviews will be performed remotely via phone and/or screen share. EZGovOpps is an essential business per Maryland guidelines. Most of our staff is working remotely, however this position will require in-person training while maintaining safe distance requirements.

PLEASE NOTE the salary range before applying, thank you.

Job Type: Full-time

Pay: $45,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus
• Quarterly bonus

Travel requirement:

• No travel

Ability to Relocate:

• Halethorpe, MD 21227: Relocate before starting work (Required)

Work Location: Hybrid remote in Halethorpe, MD 21227