Starter/Marshal

FLSA Status: Non-Exempt

Department: Golf Operations

Reports to: Director of Golf

General Purpose:

Responsible for overseeing and regulating the commencement of play and ensuring a consistent speed of play on a daily basis. This role involves actively engaging in providing exceptional customer service for all outside services, ensuring a seamless and positive experience for all guests.

Essential Duties:

• Promote the game of golf and facility programs to all guests who visit San Juan Oaks.
• Greet and assist guests on first tee with course information and questions.
• Ensure guests are teeing off at designated tee time.
• Monitor pace of play on course to adhere to San Juan Oaks policy.
• Report any medical emergencies on the golf course to the Golf Shop.
• Report any problems to the golf shop immediately.
• Enforce all San Juan Oaks course rules including, but not limited to, golf carts, fivesomes, soft spike policy, and smoking policy.
• Assist Guests while on the course.
• Maintain Communication with golf shop and outside service for pace of play policy and emergencies on course.
• When marshalling the course, monitor and dispose of all trash/debris
• Maintain basic first aid items in marshal cart.
• Keep supply of pencil scorecards and player assistance cards in marshal cart.
• Assist Director of golf and golf shop managers with daily tasks or other duties assigned
• Support tournament operations.

Minimum Requirements

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Preferred Requirements:

Previous experience at a golf course, golf club or related hospitality environment

Physical Demands:

Frequently stands, sits, walks, talks and hears. Frequently uses hands. Regularly reaches with arms and hands. Occasionally climbs, balances, stoops, kneels, crawls, crouches. Occasionally works in wet or humid conditions; may come into contact with fumes or airborne particles; toxic or caustic chemicals. The noise level is moderate.

Certificates/Licenses:

Valid Driver’s License

Job Knowledge, Skill, and Ability Preferences:

• Fluent in English speaking, writing, and understanding.
• Strong ability to multitask.
• Strong communication skills
• Strong customer service skills, with ability to interact with members in a professional manner, demonstrating courtesy, tact, and good judgment at all times.
• Must be able to convey facility policy/procedures accurately and fairly.
• Knowledge and understanding of all aspects of outside golf operations and service.
• Ability to operate a golf cart safely.
• Attention to cleanliness and safety.
• Patience and customer-oriented approach
• Professional and courteous demeanor
• Demonstrate a strong commitment to company values.
• Exceptional personal hygiene and positive representation of the organization, our employees, clients, and vendors

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Type: Part-time

Pay: $16.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Golf Course: 1 year (Required)

Work Location: In person