Standardized Patient & Telehealth Program Specialist

Northwood Tech offers the opportunity to work in a diverse and stimulating environment. Our employees enjoy competitive salaries and excellent benefits. 

Northwood Tech is located in the beautiful, unspoiled natural environment of Northwest Wisconsin. We put learning first and embrace innovative theories, techniques, and technologies to ensure success in a changing world. We foster a working and learning environment where staff and students can grow personally and professionally.

This is a full time/limited term position and grant funded until June 30, 2027.

Benefits include:

• Medical, Dental, Vision
• Health Savings Account/Flexible Spending Account
• Long Term/Short Term Disability
• Life Insurance
• Wisconsin Retirement System
• 403(b)/457(b) Retirement Savings
• Paid Holidays
• Paid Leave
   

The Standardized Patient and Telehealth Program Specialist develops and coordinates Standardized Patient and telehealth education and collaborates with both internal and external partners on the interprofessional use of Standardized Patients and Telehealth.  Responsibilities include recruitment, hiring, training, scheduling, script development, policy development, and evaluation of Standardized Patient and telehealth usage within health sciences programs. The Standardized Patient and Telehealth Program Specialist position is funded by a 4-year grant.

Responsibilities

• Model cultural competencies that reflect Northwood Tech’s Mission, Vision, Values, Learning College Tenets, and On Course Principles by:
• Assessing own lifelong learning and using self-management to progress toward established personal and professional goals.
• Demonstrating creativity, collaboration, critical thinking, and problem-solving skills through mutually supportive relationships.
• Communicating authentically in personal and group settings by using creator language to effectively exchange ideas, thoughts, and knowledge.
• Creating a diverse, equitable, and inclusive working and learning environment.
• Leading positive change while demonstrating civility and empathy.
• Finding value in consistently acquiring and applying innovative ideas and technology to support continuous quality improvement.
• Develop new and revised policies, procedures, and best practices as needed for the Standardized Patient and Telehealth Program that are consistent with the Health Education Center mission, vision, and values.
• Develop Standardized Patient and telehealth materials such as manuals, program guidelines, data collection, and protocols for Standardized Patient hiring, training, monitoring, and scheduling.
• Serve as a liaison between program faculty and Standardized Patients in the development and refinement of patient cases for Standardized Patient enactment.
• Recruit, on-board, and train Standardized Patients.
• Maintain directory of Standardized Patients.
• Maintain calendar of Standardized Patient and telehealth events.
• Review and process requests for all Standardized Patient and telehealth events.
• Collect, report, and maintain statistical data for all Standardized Patient and telehealth events.
• Create Standardized Patient and telehealth case studies for high school and recruitment events.
• Learn up-to-date standards and guidelines in each Health Sciences discipline to better collaborate, create and facilitate telehealth and Standardized Patient scenarios.
• Organize interprofessional activities by coordinating with health sciences faculty (simulation, telehealth, Standardized Patient) while ensuring individual program standards are met during collaborative events.
• Become expert at the Health Education Center dissection platform (Anatomage Table) to create interactive recruitment events and serve as a faculty resource.
• Coordinate and communicate proactively with HEC Simulation Specialist and other key staff.
• Maintain a general working knowledge of Telehealth/Standardized Patient room recording procedures and apply as applicable.
• Participate in recruitment events at the Health Education Center.
• Provide Health Education Center tours, as needed.
• Actively seek professional development opportunities related to the position
• Other duties as assigned

Qualifications
Minimum Qualifications:

• Associate degree in a health care discipline.
• Minimum of two years (2,000 hours) of experience in a medical related field.

Preferred Qualifications:

• Experience with program planning to include development, implementation, and evaluation.

Salary

• FY24 Salary - Grade I - $23.14 / hour

Click Apply Today!
Deadline to apply for this position:  January 17, 2024

Commitment to Diversity
Northwood Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry. The College seeks to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population. We seek candidates who demonstrate the ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, and races.

Equal Opportunity Employer and Educator
Northwood Technical College does not discriminate on the basis of race, color, ancestry, religion, sex, service in the uniformed services, veteran status, national origin, age, disability, sexual orientation, marital or family status, pregnancy, pregnancy-related conditions or status in any group protected by state or local law in employment, admissions or its programs or activities.