Staffing Partner

Mission Support:
Goodwill Houston (GWH) is leading change, connecting people, and improving potential for the future of work. We educate, train, and

hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and to

meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the

power of work.
Position Summary:
Under supervision of the Sr. Manager of Talent Acquisition, the Staffing Partner will be primarily responsible for GWH’s efforts to identify,

attract, recruit, and hire those individuals who are qualified for positions within GWH. In conjunction with other strategic partners, works to

create and maintain a well-organized and effective employment process that enables positive synergy between all departments in the company.

Additionally, this role may support the Sr. Manager of Talent Acquisition in a variety of initiatives that contribute to the retention and job

satisfaction of those employed.
Essential Duties & Responsibilities:
Works with GWH’s hiring managers to identify employment needs and to coordinate the proper documentation of open positions including

confirmation of current job descriptions and authorized personnel request forms.
Supports external staffing initiatives and supports community partners as needed.
Works with District Directors for Donated Goods Retail (DGR) to determine recruitment strategy for open positions. This includes pursuing

traditional and creative avenues to identify and attract possible qualified candidates, building and maintaining partnerships and relationships

with local job connections, colleges/universities, and placement agencies.
Reviews the Donated Goods Retail (DGR) Vacancy Tracker for each location with the District Directors, or designated management to accurately

identify true vacancies. Handles various recruiting issues by being able to make complex decisions.
Analyze successes and challenges within the recruiting process, suggests, and implements creative solutions for current and future challenges.
Drives and directs all sourcing actions with DRG Leadership in conjunction with HR. This includes but is not limited to posting, screening

resumes/Applications, screening candidates for open positions, and referring the most qualified candidates to the hiring manager for interview.
Supports Sr. Manager of Talent Acquisition with recruiting for professional staff openings.
Manages our selected staffing vendors and invoices to ensure that GWH receives quality service and that we are stewards of our funds.
Prepares recruiting progress reports for management regularly and when requested.
Completes hiring process for candidates identified by hiring managers for a GWH position. This includes but is not limited to initiating a criminal

background check, sending out an offer letter, and sending out the hiring documents to be completed for enrolment by the candidate.
Coordinates the GHW team member enrollment process for the candidates who have been selected for hire within an assigned district(s).
Conducts pre-employment background checks and drug screens as required.
Extends offers of employment to selected candidates.
Conducts in person onboarding new hire check in and assist if a manual hire process is needed.
Completes employer requirements for verification of I-9.
Communicates with prospective Team Members and assists them with data entry and document upload requirements throughout the

enrollment process. Assists Talent Team with accuracy and timeliness of job postings and requisitions as needed.

Assists with administration and efficiency of the Team Member Enrollment process in the Paycor system and is responsible for minimizing

the time to enroll. Ensures that the Team Member Enrollment process has been completed and all information has been gathered and

disseminated to new Team Members and Hiring Managers. Produces reports including recruiting progress reports of hiring and vacancy

numbers for retail openings. Reviews, teaches, coaches and communicates to appropriate hiring managers on the specific expectations

of the hiring and enrollment process. Design and ensures the alignment of all staffing SOPs involving the sourcing of GWH team members.
Ensures the investment, confidentiality, and integrity of the staffing process for all new hires in GWH. Files all designated document in the

proper Imagit cabinet for compliance purposes. Other duties as assigned by the management team.

Training & Experience:
Employment advertising to attract quality talent.
Basic Personnel practices and basic knowledge of employment law.
Excellent written and verbal communication and interpersonal skills.
Strong insight and ability to assess viability of candidates and exercising discretion accordingly.
Practical knowledge of screening, interviewing and pre-employment procedures.
Strong organizational skills and attention to detail, ability to maintain confidentiality of sensitive information.
Perform day-to-day responsibilities independently and with minimum supervision.
Ability and flexibility to work on multiple tasks, ability to work efficiently and meet deadlines.
Establish and maintain effective working relationships with visitors, team members and team leaders.
Ability to deal with the public and overall workforce in regular and unstructured settings with a high degree of sensitivity,

cordiality, and finesse.
Additional Responsibilities:
Maintains a high level of confidentiality at all times.
Must be able to work occasional after-hours and weekends if the need arises.
This position may require travel to multiple locations daily within the greater Houston area using personal or public transportation.
Incumbent must possess a valid driver’s license, appropriate insurance coverage and a privately owned reliable means of

transportation to travel throughout GWH assigned district territory to visit stores and locations, as necessary.
Minimum Qualifications:
Bachelor's degree in related field is preferred. Additional course work in various HR disciplines a plus.
2 or more years specifically in phone recruiting or staffing agency with supervisory experience preferred.
In-house recruitment experience hiring retail, manufacturing, or equivalent positions.
Windows Operating System, HRMS; Microsoft Word, Works, Excel, PowerPoint, Internet Explorer, Outlook.
Critical Performance Factors:
Appropriate staffing and distribution levels for Staffing team (15-20 placements per week FT, 4-6 PT).
Accurately complete daily, weekly, and monthly staffing tracker in SharePoint.
Customer Survey Questionnaire Score vs actual score of 4.0<.
30/90-day Turnover rate vs LY.
Integrity of pre-screening, internal recruitment, external staffing process.
Payroll as a percent of Revenue (26-32%).
Sales per Labor Hour ($40<).
Physical Requirements/Work Environment:
Ability to sit, stand, bend and reach.
Ability to lift, push, pull, up to, 25 lbs.
Able to spend most working hours at a computer.
I understand this job description, requirements and that I am expected to complete all assigned duties. I understand that the

job functions may change, and I may be transferred to another location at the discretion of Management.
I have read this job description, and I will be able to perform the essential functions of this position with or without an accommodation.