About Us: Lifetime Assistance, Inc. is a leading nonprofit organization dedicated to providing comprehensive support services to individuals with developmental and intellectual disabilities. With a mission to empower individuals and promote their independence, we have proudly served our community since 1978. As the 8th largest employer in Rochester, we are committed to building a team of compassionate professionals who share our vision of enhancing the lives of those we serve.
RESPONSIBILITIES: Responsible for the general supervision and support of Relief employees including training, follow-up, performance appraisal, etc. Manages and maintains scheduling software in conjunction with department site leadership and other members of the scheduling department. Completes regular compliance reviews and reports. Provides training on scheduling software and general scheduling support to site leadership. Maintains master schedules for all Residential and Day Service locations. Deploys employees appropriately through scheduling software, based on need and availability. Responsible for designated zones/region as assigned. Must be fluent with scheduling software, Humanity and LMS, Cornerstone. Maintains a flexible schedule as needed to meet the needs of supervised employees provides coverage for supervisor in their absence.
QUALIFICATIONS: High school diploma or equivalent with one year of related experience or one full year of college education in human services. Experience with managing and implementing effective staff schedules while meeting multiple requirements. Working knowledge of contemporary technology, including, but not limited to, different software platforms, computers, and tablets. Ability to run and analyze reports regarding staff schedules. Ability to have effective communication and facilitate conversations amongst stakeholders. Ability to troubleshoot solutions and coordinate solutions amongst different departments