Staff Assistant

This position is located within the Department of Health Care Finance (DHCF), Office of the Chief Operating Officer (OCOO). The incumbent in this role is responsible for providing the full range of substantive administrative and management support work, which contributes to the effective and efficient operation of the organization. The incumbent uses considerable discretion and independent judgment in the performance of duties.

Duties and Responsibilities

Conducts fact-finding investigations requiring incumbents to research, analyze, and prepare pertinent data/information incidental to reports, statistical studies, special events, and on-going projects. Examines and develops a variety of background information for use in presenting factual and statistical data for special projects and/or reports. Conducts reviews of the operations of the program and provides suggestions to the supervisor. Identifies unusual problem areas and makes appropriate recommendations for resolution. Develops administrative data for the purpose of preparing special reports related to the program. Research administrative matters, gather facts, defines, and explores problems, and initiate and maintain contact necessary in the completion of assignments. Manages and controls basic management systems for all incoming action documents within the office, including documents control, report monitoring systems to remind staff of action requirements and timetables, suitable tracking systems, and correspondence review.

Prepares responses to inquiries of a Congressional, governmental, and private sector nature. Notifies the appropriate staff personnel of the need for information or commends or assists staff in preparing responses to inquiries. Reviews all correspondence and documents prepared for the supervisor’s signature for grammatical accuracy, procedural conformity, format compliance, and provision of supporting documents. On own initiative, returns to originator correspondence or document which is considered improper for signature of the supervisor. Performs an on-going review of administrative and clerical work being done to ensure that business needs are being met. Identifies unusual problem areas and makes appropriate recommendations for resolution. Assists supervisor in the development of administrative policies and procedures for the office to facilitate accomplishment on a timely basis. Maintains an awareness of current events and daily requirements in which the office is involved. Performs other related duties as assigned.

Qualifications and Education

Specialized Experience – Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

Licenses and Certifications

None

Working Conditions/Environment

The work is performed in the normal office setting, which is adequately heated, lighted and ventilated.

Other Significant Facts

Tour of Duty: Monday - Friday, 8:15 AM to 4:45 PM
Duration of Appointment: Career Service – Regular
Pay Plan, Series and Grade: CS-301-09
Promotion Potential: CS-11
Collective Bargaining Unit (Non-Union): This position is NOT represented by a collective bargaining unit.

Residency Requirement: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

Position Designation: This position has been designated as security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.

If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

This Position Requires a Pre-Employment Criminal Background Check