We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.S-owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind, and Fuel services in 36 nations and island territories.
By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and the planet, with our core values of Integrity, Sustainability, and Drive guiding everything we do.
To continue laying the groundwork, challenge what's possible, and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their careers with us.
GENERAL RESPONSIBILITIES:
• Identify new selling opportunities within the target industries.
• Maximize and manage the volume, revenue, and margin to deliver profitable sales results. Identify customer requirements and expectations while finding supply chain solutions to capture new business.
• Effectively communicate with customers to discuss opportunities, concerns, or corrective actions required. Maintain a full pipeline of opportunities and target achievable accounts while diligently updating our CRM on leads and follow-ups.
• Anticipate customer requirements and ensure they are met professionally and proactively while providing customer service that exceeds the customer's expectations.
• Identify and evaluate trends in the industry, customer, and/or territory base.
• Meet and exceed budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, and multiple supply chain service sells to new and current customers.
- Challenge the status quo with effective solutions and improvements to achieve departmental sales goals.
Qualifications
EDUCATION: Bachelor's degree in business or a related field; or a combination of post-high school and equal experience may be substituted for education.
EXPERIENCE: 5+ years prior sales and logistics experience, including knowledge of industry-related issues in transportation and/or supply chain management.
TECHNICAL PROFICIENCY: Proficient in Microsoft Office products, including Office products, including Word, Access, Excel, and customer relationship management tools, such as Salesforce.
COMPETENCIES: Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to evaluate process effectiveness and develop change or alternatives. Ability to prioritize, organize, and perform multiple work assignments simultaneously. Ability to demonstrate effective customer service skills. Ability to utilize problem-solving skills. Ability to perform accurately in a detail-oriented environment. Ability to mentor, coach, train, and/or supervise employees. Skill in preparing clear and concise reports, correspondences, and other written materials. Ability to onboard new accounts while making the transition seem seamless to the customer. Ability to build relationships with current and new accounts while sharing previous experience and/or expertise with co-workers and customers.
OTHER: Ability to travel as needed. Subject to a Motor Vehicle Records (MVR) check to obtain your driving history.
JOB SCOPE: Position impacts multiple business units/segments.
WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust, temperature, and the like. Extended use of a computer keyboard, viewing of a computer monitor, and the ability to sit for long periods.
FLSA Status: The position is Exempt. May require the ability to work overtime to meet required deadlines. All work rules, including those that pertain to safety and health, are expected to be respected and complied with.