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Requisition ID: 840144
Store #: E02224 Ops - Customer Svc - Admin FIELD
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Vision Associates is the nation’s leading optical dispensary management & consulting company. Our mission is provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients', our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.
Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.
Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
GENERAL FUNCTION
Lead field operations activities within a designated region and lead a team of talented field managers, ensuring the development and implementation of efficient operations while generating a collaborative environment to meet both current and long-term organizational goals.
MAJOR DUTIES AND RESPONSIBILITIES
- Develop teams to achieve goals & foster execution of best practices for growth of business & productive inspiring cultures.
- Collaborate & engage field leaders & practice partners for a unified approach to the success of the business
- Lead, mentor & inspire field team; lead through effective communication of company vision; lead effectively through change & performance management
- Positively & professionally interact with all business partners & staff
- Inspire team building through individual development plans to promote an environment of personal growth & accountability while leading through effective performance management to ensure goals are consistently being met or exceeded
- Lead daily field operations in the region, interpret changes in the marketplace, generate ideas, support & lead initiatives that drive top line sales growth & company values
- Develop & maintain an effective communication strategy for client engagement
- Ensure proactive communication with all partners to establish & maintain strong relationships that are complimentary & consistent with company goals & strategic needs
- Ensure properly allocated labor & resources in order to achieve expectations of clients & patients; maintain revenue goals & margins
- Establish high standards of performance &operational excellence in accordance with company policies & procedures
- Network, recruit & hire high caliber talent to ensure positions are filled timely for improved results & succession planning effectiveness
- Analyze the business, develop strategies, create & deliver clear action plans that optimize results.
- Lead & drive quality & improvement in the region to deliver on all key performance indicators & initiatives
- Manage profits & expenses while ensuring proper usage of company funds
- Direct & approve workforce management activities according to policies, including labor & operational initiatives
- Ensure the protection of all company assets, policies & practices are followed consistently
- Promote an environment of personal growth, accountability & engagement
- Ensure all Company approved safety programs are implemented & maintained
- Work collaboratively with internal & external teams to ensure implementation of goals & directives
BASIC QUALIFICATIONS
- BS/BA in related discipline or equivalent experience
- 5+ years’ multi-unit & management experience leading a large retail team successfully
- Excellent communication skills
- Strong business acumen, attention to detail & time management skills
- Demonstrated strong analytical, critical & strategic thinking with little oversight
- Proven ability to manage multiple work streams & priorities
- Adaptable to different management, communication & delivery styles
- Ability to build & maintain strong working relationships
- High level of change management capabilities
- Skills to develop implementation plans & drive execution
- Proven track record of hiring & retaining top talent
- Travel 50%+
PREFERRED QUALIFICATIONS
- Experience in an Ophthalmology environment
- ABO Certification or Optical License
Pay Range: 98,601.68 - 174,399.26
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
