Sr Pc Technician *Active Secret Clearance*

Description:

TEKsystems is looking to hire a Sr PC Technician to support a government client at Hurlburt Field in Fort Walton Beach, Florida. This person will be responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and AV equipment. Assist employees via remote access, phone, or in person. May also mentor or train other Desktop Support. Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Selected candidates may be required to provision and maintain mobile devices (NIPR, SIPR and Gray). Selected candidates may supervise PC Technician support teams.

Typical duties include:

• Installing, configuring and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshoot and resolve complex issues and work with other teams to identify root cause and resolution
• Multiple device configuration including personal device support and configuration
• Removing old equipment and performing data migration to new machines
• Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, and GPOs
• Analyzes user needs for business applications. Researches alternatives and proposes solutions. Coordinates hardware and software system installation and ensures specifications are met
• Create and maintain thorough documentation for all desktop solutions and troubleshooting instructions in the Knowledge base
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
• Analyzing and making recommendations for hardware and software standardization

Requirements:

• Active Secret clearance
• 5+ years of experience working in a PC Technician role
• Security+ certification

Skills:

clearance, secret clearance, TS/SCI, PC technician, pc support, desktop support, Windows, Microsoft, Security+, hardware, software, troubleshooting, DNS, DHCP, MCSA, Windows 10, Cisco, operating systems, device configuration

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We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.