AddressJob Summary:
Enterprise Technology is looking for an individual with strong technical and troubleshooting skills to support wireless network operations at Walt Disney World Parks and Resorts. The Wireless &Network Technician will provide remote and field support, be accountable for site surveys, equipment installations, and implementation of wireless solutions across property. This individual should have a shown understanding of Wi-Fi, Cellular, and Radio networking proven through past examples.
This position will report to the Manager, Telecom Network Operations & will be on-site in Orlando, FL.
What You Will Do
Provide hands-on and remote support for Wi-Fi, Cellular, and radio upgrades, installations, and routine & emergency maintenance
Provide onsite consultation to customers and ensure 24x7 operational support of multiple wireless networks to maintain SLAs and high Disney standards
Provide operational design input into new and supplemental wireless deployments
Collaborate with other network engineering teams and service suppliers to provide wireless solutions
Conduct wireless RF surveys to deliver to business units
Collaborate with internal and external teams to understand issues and recommend wireless solutions
Perform and interpret survey results and draw conclusions for in-depth troubleshooting
Perform fiber-optic tracing and patching
Coordinate and validate network changes
Provide oversight to cellular and radio project deployments
Provide level 2 support to triage optical and wireless connectivity issues including, but not limited to: hands on repair, RF Survey, fiber-optic testing, and Heat Map generation
Respond to and resolve network and wireless failures across property
Required Qualifications & Skills
5+ years in the Telecommunications Industry.
3+ years network and wireless engineering experience
Strong knowledge of Wi-Fi and Cellular characteristics, and RF signal propagation
Solid understanding and experience with enterprise wireless support, sustainment, and implementation
Solid understanding of cellular based networks including LTE handoff and CBRS technology
Solid understanding of GPON networks and fiber optic installation standard processes
Proven ability to use various Wireless survey tools (AirMagnet, PC-Tel, See-Hawk, Anritsu, etc.)
Solid knowledge of fiber-based networks, networking and GPON solutions
Moderate experience with Cisco Prime, WCS, or NCS
Understanding of wireless protocols including LTE, 802.11x, etc.
Strong understanding of quality construction practices and jobsite safety
Advanced user of Microsoft Office Suite and Smartsheet
Strong understanding of Aruba; Mobility Conductor, Airwave, Central, access points and diagnostic devices such as Cape Sensors
Passion for, and knowledge, of Wireless systems and solutions
Proven success collaborating with a range of partners
Documentation experience with test results, maintenance plans, and network diagrams
Education
Degree in a technical related field, appropriate certifications, or equivalent work experience
Preferred Education
Bachelor of Science Degree in Engineering, Technology, or Computer Science
CCNA-Wireless certifications
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