Sr Crm Analyst

Title: SR CRM Analyst
Salary:$112,000 - $124,000
Location: Los Angeles, CA (Hybrid, Local candidates preferred, remote OK)
Duration: Direct Hire
Job Summary:
The Sr CRM Analyst will use Salesforce expert knowledge and work closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration solutions. This resource will identify and document information technology design specifications based on analysis/assessment of end user needs and generate need-gap analysis. This resource will also define project requirements by identifying project milestones, phases, and elements and work with Architects and Developers to translate business requirements into functional / technical specs.
Minimum Education:
Bachelor Science in Computer Science, Information Systems, Computer Engineering, or related field
Minimum Experience/Accountabilities:
Minimum 5 years experience with the Salesforce platform either as a Salesforce Admin and/or Salesforce Developer
Business knowledge of Salesforce products to drive solution design and implementation in a healthcare environment
Data management capabilities
Knowledge of Integrations, 3rd party integration tools, ETL with Salesforce
Salesforce admin certification is a plus
Lightning, Apex experience is a plus
Project management experience
Agile experience a plus
Knowledge of Cerner Millenium products (i.e. HealtheIntent) a plus
Good organization skills with ability to prioritize multiple activities in a rapidly changing environment
Strong customer service focus