Job Description
Who We Are:
The Position:
Sr. Consumer Loan Collections Officer responsibilities include:
- Using autodialer and makes manual phone calls on a daily basis.
- Interacting with the Bank’s lenders regarding various issues related to collection procedures; supporting lender’s collection strategy via various collection activities and recommending alternatives to the lender as needed.
- Assisting with Skip tracing both borrowers and negative account holders who do not leave contact information.
- Obtains updates and remains current regarding legalities as well as the proper documentation involved with the collection of delinquent accounts (loan and credit).
- Maintaining communication with direct manager and lenders regarding repossession and foreclosure actions, as well as discussion on potential strategies on approaching difficult or unusual delinquent accounts for resolution.
Who Are You?
You also bring the following skills and experience:
- High School Diploma or equivalent is required; Associates degree in Business Administration, Finance, or Accounting preferred or equivalent work experience.
- One or more years of collections and bankruptcy experience preferred.
- Good knowledge of banking industry practices relative to the credit and collections area.
- Solid understanding of lending principles including calculations of interest for charge offs/payoffs and per diems.
- Above average computer literacy (Word, Excel) with accurate data entry skills; proficient knowledge of working with spreadsheets and creating formulas. Ability to become proficient in the use of specific software required for the position.
- A high level of initiative, thoroughness, accuracy, and organizational skills required.
- A high level of confidentiality required.
- Solid oral (telephone etiquette) and written (letter writing) communication skills.
- Ability to manage multiple priorities/projects with varied deadlines and frequent interruptions.
The next step is yours. Email us your current resume along with the position you are considering to: resumes@symicorgroup.com